hero

Careers in San Antonio, TX

Explore career opportunities within the San Antonio region.

Quality Engineer - GBS IND

Bank of America

Bank of America

Quality Assurance
Hyderabad, Telangana, India · andheri east, mumbai, maharashtra, india · United States · Remote
Posted on Jun 27, 2024

Job Description:

About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Payments Technology – Global Business Services team is involved in Architecture, Development & Testing. Applications in EPT provide critical services to our customers and clients such as Zelle, that enables person to person payments, Digital Wallets, Debit Card Purchase, Bill Payments, Merchant Acquiring, International and Domestic Remittances, Mortgage Payments, Scheduled Transfers. It also supports capabilities for Card Management, External Account Management and Settlement. The EPT team is playing a crucial role in transformational initiatives and maintaining digital payments change. In Payments we are moving with API first approach. We are transitioning to Continuous Integration and Deployment using the Horizon Platform and focused on test automation using SOATest. Team here is involved in executing strategies like NEVER DOWN, and Payment Simplification. Platform Stability as part of Never Down is also a focus area due to the need for high availability of the payments platform for our customers. It is also engaged in a POC for containerization using OpenShift. The India team is spread across 4 locations in India - Chennai, Gurugram, Hyderabad and Mumbai. Continuous Innovation is our motto, with over 100 patents, multiple Opex process improvements to its name. At the same time, we are a highly engaged an motivated team that believes in having fun while working.

Job Description*

This role brings a ‘testing mindset’ to the team, and is responsible for testing and delivering complex software requirements to accomplish business outcomes. They are a subject matter expert on testing practices ensuring the testing strategy and processes are well defined and continuously improved for the team or teams. Key responsibilities of the role include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting.

Responsibilities*

• Create and optimize test processes including defect management and reporting.

• Contribute to building quality into the Software Development Lifecycle(SDLC) using best practices and tools.

• Very good functional tester with good experience on Mobile Testing, API Testing and Automation Testing

• Create a test automation strategy across the application stack (UI, API, and Backend, etc.).

• Create and optimize test automation frameworks and use of test automation tools.

• Lead test planning for complex features that span across the platform or multiple teams.

• Ensure alignment and sign off for test cases from business and other stakeholders.

• Optimize test suites employing techniques such risk-based testing.

• Manage test execution and assist with resolving, communicating or escalating any issues that may result in test plan variance.

• Contribute to test data management approach, processes and tools.

• Condition and generate test data and ensure data compliance requirements are met on all levels of test environments. Assist in identifying and managing sensitive test data.

• Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary.

• Create and manage traceability. Trace tests forwards/backwards through the development lifecycle and back to requirements.

• Use testing tools and follow processes to complete testing on a given test environment and assist with fulfillment of necessary steps required to promote code base to higher level environments.

Requirements

Education*

B. Tech / BE / MCA

Certifications If Any*

Experience Range*

10 to 12 years

Foundational skills*

  • 4-6 years experience with Mobile Testing, Functional/Manual Testing, API Testing
  • Advanced hands-on experience with Selenium, Appium/Gigafox.
  • 4-6 years of hands on experience in payment space, especially for the merchants.
  • 4-6 years of hands on experience writing advanced SQL queries with strong data analysis skills
  • Good understanding of XML, SOAP, MQ, WSDL technologies
  • Experience in writing functional test plans, test scripts, and functional test execution
  • Experience with Test Automation, scripting, and Regression testing.
  • Proven experience with ALM, JIRA, qTest
  • Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems
  • Full lifecycle development methodology, SOA Testing Concepts and Methodology
  • Strong software testing concepts
  • Excellent communication and documentation skills with the ability to convey message to a broad audience
  • Detail-oriented and persistent, able to drive complicated tasks through to completion
  • Ability to work in a cross functional, collaborative team environment
  • Individual contributor, capable of self-directing daily tasks
  • Seeks out best practices to find opportunities for improvements in test execution process
  • Experience with defect management systems such as ALM or JIRA.
  • Working knowledge with QA automation tools such as Selenium, TOSCA, QTP

Desired skills*

  • Test co-ordination across multiple applications
  • Waterfall and Agile methodologies
  • Functional Knowledge of Banking / Payments Domain/Merchant Services

Work Timings*

11:30 AM - 8:30 PM

Job Location*

Hyderabad, Mumbai