Job Description:

About us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Overview:

API Services team is seeking a highly motivated API Services Support Engineer to design, build and maintain MuleSoft / TIBCO based Integration and API platforms. Responsible for translating the requirements into one of the infrastructure design, build it, and perform QA/QC tests to ensure platform meets the requirements. Work closely with new clients to on board them to MuleSoft platform, help them setup CI/CD routines, configure MuleSoft runtimes, help application teams do performance testing. Set up monitoring, troubleshooting environment issues on Linux and Windows environment, and manage access.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Required Qualifications:

• 10+ years of Middleware support and development experience
• Hands on experience in MuleSoft Anypoint Platform
• Experience in developing large-scale integration and API solutions using MuleSoft and/or TIBCO
• Experience in creating RAML and SWAGGER based API contracts and mocking services
• Experience in working with API Management, ARM, Exchange and Access Management modules of PCE
• Experience in creating custom policies and custom connectors
• Experience in deploying API / Microservices using various modes including ARM, Containers and Cloud
• Development skills/tools: Java/J2EE, Eclipse, Unix Shell Scripting, ANT, Jython/Python, .Net, PowerShell
• Experience with Continuous Integration and Delivery practices and automation tools (e.g., Jenkins, Ansible / Tower)
• Experience with SDLC development processes (Waterfall, Agile, Lean) and tools (e.g., Jira, Confluence, Rally, Git)
• Hands on Linux / Unix and Windows experience in context of setting up MuleSoft environments/troubleshooting
• Experience with Service Oriented Architecture / Microservices etc.
• Willing to learn new technologies
• Excellent problem solving & troubleshooting skills

Desired Qualifications:

• Bachelor’s degree or equivalent, preferably in a Computer Science or related field
• At least 1 active MuleSoft Certification
• Other middleware technology experience
• AppDynamics
• Splunk
• Ansible
• Java

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40