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Market Support Analyst -Foreign Exchange Trade Control

Bank of America

Bank of America

IT, Customer Service
Charlotte, NC, USA · United States · Remote
Posted on Oct 1, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Line of Business Job Description:

Currency, Commodities & Derivative Operations (CCDO) provides full operational support for the FX and Commodities businesses, including Trade Control, Confirmations and Settlements, as well as supporting the FI & Equity businesses by performing confirmations and settlements for OTC derivatives. The key processes performed by the team include:

- FX & Commodities Trade Control: trade validation, trade maintenance, break resolution and trade reconciliation

- FX, Commodities & OTC Derivative Confirmations: electronic matching, paper confirmation drafting and issuance and confirmation query resolution and execution

- FX, Commodities & OTC Derivative Settlements: settlement affirmation and release, client query management, post-settlement break resolution and platinum client relationship management

- FX, Commodities & OTC Derivative Account & Balance Management: exotic currency balance management, nostro account management and client SSI management.

Responsibilities:

  • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
  • Ensures transactions are completed in an accurate and timely manner
  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Identifies and flags potential risks in a timely manner
  • • Trade Validation – reconciling trades to ensure trades are booked accurately in the system.
  • • Performing trade amendments to correct booking errors.
  • • Investigating and resolving breaks – Working closely with Sales, Trading and Operations to resolve breaks.
  • • Adhoc Projects involving building requirements, stakeholder engagement, testing and implementation.
  • • Process Improvements – generating ideas for how to improve efficiency and control, and seeing them through to implementation.

Requirements

• Keen desire for learning and intellectual curiosity

• Detail oriented

• Good controls mind set and risk appetite

• Experience working to tight deadlines

• Ability to challenge and improve existing processes

• Good communication and negotiation skills and the ability to build relationships across all levels of seniority

• Excellent organizational skills are required with the ability to prioritize daily workload whilst working accurately in a high-energy environment

• Keen analytical skills including data reconciliation and interpretation

• Logical approach to problem solving - taking ownership and offering practical solutions

Skills:

  • Collaboration
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Active Listening
  • Adaptability
  • Business Acumen
  • Client Management
  • Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week:

40