Monitors a caseload of juvenile offenders, including conducting home, school, and office visits; preparing chronological reports to document progress for court proceedings and treatment purposes; conducts interviews; prepares social history investigations; develops individual supervision plans; counsels juveniles and families; represents the department at court and detention hearings; provides on-the-job training to new Probation Officers; and/or facilitates parent trainings and attends meetings and training sessions.

Duties and Responsibilities

Assists on-the-job training to new Probation Officers
Monitors a caseload of offenders, including conducting home, school, and office visits, and preparing chronological reports to document progress for court proceedings and treatment purposes
Conducts interviews with offenders and/or their families to collect background information, including social history investigations
Develops individual supervision plans for juveniles and counsels juveniles and families, including attending subsequent school, therapeutic, and other related meetings
Prepares and files court papers such as requests for petitions, motions to modify dispositions, and affidavits requesting a directive to apprehend, and serves summonses
Represents the department at court hearings and detention hearings
Refers juveniles and families for outside services such as counseling
Administers drug tests on juveniles
Transports juveniles/families to appointments
Attends training sessions
Assists with unit caseload as necessary
Facilitates and/or coordinates education/awareness groups to children and/or parents
Provides community and school presentations about probation and may serve as group facilitator

Minimum Qualifications

Bachelor's degree conferred by a college or university accredited by an accrediting organization recognized by the Texas Higher Education Coordinating Board plus two (2) years of social service experience. One (1) year of experience must include full-time casework, counseling, or community or group work in a social service, community, corrections, or juvenile agency that deals with juvenile age youth. One (1) year of graduate study in criminology, corrections, counseling, law, social work, psychology, sociology, or other related field may be substituted for the one (1) year of casework experience
Must secure and maintain certification as a Juvenile Probation Officer by the Texas Juvenile Probation Commission
Must secure and maintain a favorable background investigation
Must clear a psychological assessment, a pre-employment physical and a pre-employment drug screen test
Must have a valid driver's license, motor vehicle liability insurance, personal injury insurance and a personal vehicle or alternate available means of transportation
Required to be on call 24 hours a day
May be required to work more than 40 hours during the workweek
Knowledge of case management practices; knowledge of basic individual and group counseling techniques; knowledge of support service programs and eligibility requirements; knowledge of mediation and behavior modification techniques; knowledge of issues affecting troubled adolescents; knowledge of social services delivery network; knowledge of TYC and residential placement facilities; knowledge of juvenile law, Texas Juvenile Justice Code, and Texas Family Code; knowledge of DSM-IV terminology and court procedures; and knowledge of word processing software and other computer applications utilized by the department
Must have interpersonal skills to interact effectively with troubled juveniles, co-workers, and the general public; skills in dealing with juveniles and families in crisis; and skill in interpreting regulatory legislation regarding court orders and probation conditions
Ability to communicate effectively, both verbally and in writing; ability to communicate effectively with hostile, abusive or irrational individuals; ability to obtain and organize information; ability to operate personal computer and basic office equipment; ability to establish and maintain effective working relationships with co-workers, County employees, outside organizations, attorneys and the general public; ability to work closely with court officials on cases; ability to manage time effectively; ability to interpret legal statutes; ability to analyze reports and create strategic and tactical plans
Job has significant impact on division/program operations and public image. Responsible for explaining to juveniles and family members, the conditions of supervision and consequences of failure to comply. Employee receives direction when performing the essential functions. Employee selects appropriate procedures required to complete work assignments. No supervision of other employees is required.
Independent judgment is required to explain detention/probation/court orders and conditions to juveniles and family members. Uses moderate discretion to complete work assignments. Initiative is constantly required to complete work assignments. Conflicting or incomplete data is constantly encountered in decision-making. Decisions are made regarding legislative interpretation, program planning and individual work priorities
Constant contact with co-workers. Frequent contact with juveniles, other County employees, other government agencies, outside organizations, and the general public. Communication is primarily in person, via telephone and through written correspondence

Working Conditions and Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Working conditions are primarily inside an office environment with frequent local travel. The employee must be able to react professionally and safely under potential or actual volatile conditions. The employee has frequent contact with other employees both within and outside of the assigned division, law enforcement and juvenile justice system officials, and probationers and their families. The employee must remain calm and professional in tense, emotionally charged, and stressful situations. The employee frequently must work under time pressures to meet deadlines and must perform multiple tasks simultaneously. The employee must work closely with others as part of and/or a leader of a team. The employee constantly must present a positive attitude as a role model in the community. The noise level in the work environment is usually moderate, but may be noisy and distracting
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the essential duties of this job, the employee regularly is required to sit at a desk or in a vehicle, and frequently is required to stand and walk on various types of surfaces. The employee constantly is required to reach with hands and arms, bend and kneel, and talk and hear. The employee must be able to use hands and fingers to write and/or type reports into computer. The employee frequently must lift and/or move objects weighing up to 20 pounds, such as files and stacks of records. Specific vision abilities required by this job include close vision and the ability to adjust focus

Department Job Requirements: Staff members may work in any of the units identified below.

The Probation Field Units are responsible for providing pre- and post-adjudication services to juveniles who have been referred to the department on offenses of the grade of felony and misdemeanors
The Felony Intensive Supervision Unit is responsible for providing a dispositional alternative by the courts to provide more intensive monitoring of offenders in the community setting when standard probation is not appropriate and residential placement or commitment to the Texas Youth Commission is imminent
The Specialized Intensive Supervision Units are responsible for providing a dispositional alternative by the courts to provide more intensive monitoring of offenders in the community setting when standard probation is not appropriate. These officers receive specialized training in the areas of gang activity, substance abuse, electronic monitoring and sexual offender modalities
The Early Intervention Division consists of the School Based, Specialized Diversion, and Diversion Units that are responsible for providing early intervention services for juveniles referred to the probation department for misdemeanor offenses, CINS (Conduct Indicating a Need for Supervision), and truancy related offenses

Supplemental Information

In order for your application to be consider for the position you will need to complete the supplemental question section of the application. Supplemental questions are being asked due to the position having certification standards, federal and state laws that apply for hiring.
The position you are applying for requires you to obtain certification from the Texas Juvenile Justice Department (TJJD). In order to determine if you are eligible to obtain the TJJD certification you must complete the supplemental question of the application. In addition, there are federal and state laws that apply for hiring for this position. In accordance with the Prison Rape Elimination Act (PREA) (115.317) we are unable to employ individuals who have (1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other Institution (as defined in 42 U.S. C. 1997); (2) has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or (3)has been civilly or administratively adjudicated to have engaged in the activity described in (2) of this section.

Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am – 5pm, Monday through Friday. Phone: 210-335-2545.

EQUAL OPPORTUNITY EMPLOYER

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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