Under general supervision, is responsible for assisting in the implementation, coordination, and continuous review of various community service programs. Working conditions are primarily inside an office environment with occasional exposure to hazardous materials, bodily fluids, infectious diseases and unfavorable fumes, vapors and odors. May exercise functional and technical supervision over assigned staff.

The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Employees in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2. Review and consideration will be given to requests for exemption from this policy.

The San Antonio Metro Health District (SAMHD) is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1, all employees are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.

Work Location
512 E. Highland Blvd. Ste. 150, San Antonio, Texas 78210

Work Hours
8:00 a.m. - 5:00 p.m., Monday, Tuesday, Thursday and Friday; Alternating Wednesday 11:00 a.m. - 8:00 p.m. Evenings and/or weekends as needed for testing events.

• Acts as liaison between local agencies concerned with the functions and operations of the program.
• Interprets program guidelines, and other policies and procedures for operating agencies.
• May conduct periodic visits to outside agencies and department programs and prepares reports of observations on the quality of services and program management.
• Receives, reviews, coordinates, and replies to correspondence submitted by operating agencies.
• Participates with agencies and department programs in recognizing operational problems; assists in making required adjustments; and promotes program innovation.
• May assign, evaluate, and monitor completion of tasks.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university.
• Two (2) years of increasingly responsible experience in social service or related experience.
• Valid Class 'C' Texas Driver's License.
• Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the City of San Antonio’s Cash-Handling Certification Training.

• Bilingual in English and Spanish.
• Experience working with medical providers.
• Knowledge of insurance navigation and appointment scheduling.
• Ability to perform phlebotomy or a willingness to be trained in phlebotomy.
• Ability to work in a culturally diverse settings.

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Knowledge of community service programs.
• Knowledge of social work and management practices.
• Knowledge of principles and practices of supervision, training, and personnel management.
• Knowledge of the community and its needs.
• Ability to make initial determination of services needed by clients and make proper referrals.
• Ability to organize and prioritize assignments.
• Ability to document clearly and concisely pertinent information.
• Ability to communicate clearly and effectively.
• Ability to assign and schedule subordinate staff.
• Ability to train and counsel subordinate staff.
• Ability to perform all the physical requirements of the position, with or without accommodations.