Under general direction, is responsible for performing media relations and community engagement to promote, support, and integrate community involvement into City governance. Provides public relations support for a City department to improve the timely and accurate distribution of information to the public. May be required to drive a vehicle and conduct field work. Working conditions are primarily inside an office environment. May exercise supervision over assigned staff.

• Plans, develops, and implements strategies and programs to help facilitate community involvement with City departments, programs and initiatives.
• Develops and implements City policies, procedures, and protocol designed to engage community input on various City programs and initiatives.
• Conducts neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources.
• Confers with management concerning material to be prepared and style of presentation.
• Arranges for the distribution of news releases, pamphlets, and special articles.
• Prepares or edits scripts to be presented over communications media; outlines of material for newspaper photographers; and display advertising for newspapers, posters, handbills, exhibits or programs.
• Attends committee meetings and public gatherings to obtain information for and provide information concerning the City.
• Monitors social media and fosters two-way dialogue with residents through social media channels.
• Facilitates public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders.
• Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff.
• Consults with City staff to develop and implement public information training materials, bulletins, and presentations.
• Establishes and maintains effective relationships with community leaders, City Officials, the media, and the general public.
• Coordinates and facilitates community research and responses to technical documents issued by City departments, developers and other jurisdictions.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university with major coursework in Journalism, Public Relations, Communications, or a related field.
• Three (3) years professional experience in Public Relations.

• Bilingual in English & Spanish.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.