Under general supervision, is responsible for performing a variety of professional and/or technical duties in a staff capacity supporting the activities and services of an assigned department; also provides assistance to the public regarding the assigned department or division. Working conditions are primarily inside an office environment. May exercise direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

Public Safety Headquarters - 315 S. Santa Rosa, San Antonio, TX (78205)

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

• Assists in providing a variety of duties involved in supporting the administrative operations of the assigned department or division.
• Answers inquiries regarding policies and procedures.
• Ensures compliance with current City and department rules and regulations.
• Composes, types, and proofreads reports, letters, memos, statistical and confidential information.
• Assists with monitoring and reviewing expenditures; provides information to appropriate department staff for budget preparation.
• Maintains calendars, schedules activities, meetings and various events.
• Coordinates activities with other City departments, outside agencies, and the general public.
• Monitors inventory of office supplies; reviews purchase requisitions and requests for payments.
• Assists in initiating personnel requisitions; monitors overtime and attendance records; assists in monitoring employee payrolls.
• Researches and compiles data for special projects and reports.
• May organize and maintain filing systems; maintains records related to specific area of assignment.
• May respond to and resolve difficult and sensitive citizen inquiries and complaints.
• May prepare public relations data, brochures and handouts.
• Performs related duties and fulfills responsibilities as required.

• Two (2) years of college from an accredited college or university with major coursework in Business or Public Administration or related field.
• One (1) year of general office or administrative experience.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

• Notary Public.

• Knowledge of basic accounting principles and practices and business math.
• Knowledge of City, State, and Federal policies and regulations relating to assigned area of responsibility.
• Knowledge of English usage, spelling, and punctuation.
• Knowledge of research methods.
• Knowledge of modern office practices, procedures, equipment and, depending on the individual job requirements, clerical techniques.
• Ability to learn City and departmental policies, procedures, and administrative systems.
• Ability to learn research and data collection methods and techniques.
• Ability to communicate clearly and effectively.
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to perform all the physical requirements of the position.