Under administrative direction, coordinates the activities of the division within the department, to include monitoring division's budget, management of staff, and the coordination of all department communication to be consistent with Citywide policies. Exercises direct supervision over assigned staff.

Work Location
City Tower - 100 W. Houston St., San Antonio, TX (78205)

Work Hours
8:30 a.m. - 5:00 p.m., Monday - Friday

• Works with leadership to develop key communications strategy.
• Manages content strategy and development for external communications such as community-focused newsletter, social media strategy, and other materials.
• Identifies key communication themes and messages to reinforce initiatives, values, and culture.
• Oversees department and community outreach initiatives and events.
• Develops, prepares, and participates in community events through presentations, seminars, and open houses.
• Represents the division/department before various boards, committees, and community groups.
• Oversees internal communications including newsletters, internal messages, and branding.
• Prepares written reports, summaries, and presentations for internal and external communication.
• Develops communication strategies and messaging for department senior leadership.
• Coordinates across divisions to develop content and narratives highlighting the key work of the department.
• Travels to different locations to participate in community events and outreach programs.
• Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university
• Six (6) years of increasingly responsible experience in marketing, communications, or a related field to include two (2) years of supervisory or lead experience
• Valid Class 'C' Texas Driver's License

• Experience working with workforce development programs or economic development initiatives.
• Ability to prioritize multiple competing priorities and problem-solving through assignment completion.
• Experience developing and implementing communication strategies.
• Experience crafting, editing, and distributing press releases.
• Experience in networking and building relationships with the press and key community stakeholders.
• Strong ability to serve as a spokesperson at public-facing events.
• Excellent organizational skills.
• Experience with graphic design.

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of marketing methods and practices
• Knowledge of marketing tools, applications, and programs
• Knowledge of computer software and hardware applications
• Knowledge of principles and practices of supervision, training, and personnel management
• Skill in web design and content production
• Skill in copywriting and editing
• Ability to evaluate emerging trends and marketing strategies
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to communicate clearly and effectively
• Ability to develop, implement, and evaluate new programs
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures
• Ability to establish and maintain effective working relationships with City staff and the general public
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment