Under general supervision, is responsible for serving as the initial point of contact with City of San Antonio employees whose vehicles experience performance/mechanical problems requiring service. Coordinates and monitors all active repairs and ensures quality workmanship is performed. Exercises functional supervision over assigned staff.

Work Location
San Antonio Fleet Operations & Maintenance - 329 S Frio St, San Antonio, TX 78207

Work Hours

Possible schedules are listed below.

• 7:30 a.m. - 4:30 p.m.; Monday - Friday
• 6:30 a.m. - 3:30 p.m.; Monday - Friday
• 11:00 a.m. - 8:00 p.m.; Monday - Friday

• Greets incoming customers/vehicle operators at the entrance of the repair facility, and assists in the preparation or review of the driver's report and opens work orders.
• Determines the need and extent of repairs and service to vehicles by road test, use of diagnostic devices, visual inspection of the vehicle, or questioning drivers about performance problems.
• Assists mechanics in logging on and off the computer (work order system), updates vehicle repair status, and closes out work orders using basic office
  equipment.
• Serves as lead mechanic in the absence of a supervisor; assigns and reviews completed work, may require frequently lifting/carrying 25 pounds as necessary to operate basic mechanic tools and equipment.
• Assists the Area Supervisor in the coordination of the Preventive Maintenance program.
• Contacts vendors that are servicing vehicles for status and coordinates pick-up.
• Keeps track and monitors vehicles throughout the repair process and provides updates to departments as needed; test drives vehicles and notifies customers when repairs are completed.
• Assists in the regular duties of mechanics and focuses primarily on quick fixes, minor repairs and those requiring a shorter time to complete.
• Resolves customer complaints and provides quality customer service.
• Performs related duties and fulfills responsibilities as required

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Three (3) years of experience as an automotive or truck mechanic.
• Previous experience as a government fleet or dealership service advisor preferred.
• Valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident.

• Knowledge of the operation of a variety of automotive systems, accessories, and parts of systems, and how they are removed, installed, and
  maintained.
• Knowledge of various types of motors and equipment and their operation.
• Knowledge of procedures for diagnosing the reasons for motor or system failures and the steps necessary to correct the condition.
• Knowledge of mechanical tools and testing devices used in an automotive maintenance operation.
• Skill in diagnosing automotive-related problems.
• Skill in performing mechanical repairs to the equipment and vehicles assigned to the service center.
• Skill in utilizing a personal computer and associated software programs.
• Ability to operate hand tools, power tools and equipment used in automotive, truck, and boat repair.
• Ability to organize preventive maintenance and mechanical repair work based on information gathered from the operator or the department.
• Ability to use the Fleet Management/Work order system.
• Ability to communicate clearly and effectively.
• Ability to supervise, train, and evaluate staff.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the physical requirements of the position, with or without accommodations.
• Working conditions are primarily in a shop environment with exposure to dust, noise, and dangerous equipment and materials.