Under general direction, is responsible for performing highly analytical work involving organizational structure review, staff planning, operations research, systems research, and related work reviewing methods, procedures, policies, department functions, and internal relationships. Exercises functional supervision over project-related staff.

Work Location
City Tower, 6th Floor, 100 W. Houston, San Antonio, Texas 78205

Work Hours
Monday - Friday; 7:45 AM - 4:30 PM

• Plans, analyzes, and drafts recommended organizational planning to improve the effective utilization of human and other organizational resources.
• Analyzes policies, practices, systems, procedures, workload standards, and organizational structures.
• Reviews complex operational, organizational, and resource problems and consults with and develops recommendation for leadership and management consideration.
• Evaluates staffing requests and recommends staffing levels to ensure the efficient and effective utilization of human resources.
• Creates materials for and participates in workshops discussing study findings and recommendations.
• Works with City departments to ensure proposed and planned projects are supportable and maintainable.
• Reviews and confirms related financial and risk management information, including cost-benefit analysis.
• Develops and maintains contacts with other organizations and consultants to obtain and exchange organizational and human resources information.
• Seeks out and reviews formal literature on organizational planning to adapt new ideas for the City.
• Oversees coordination between the management team members and between
  departments throughout the duration of the project.
• Prepares and delivers presentations to City Manager, executive leadership team, and department directors.
• Manages the performance of professional staff in work involving organizational structure review, operations research, and related work reviewing departments, divisions, and programs.
• Consults with and advises departments on complex operational, organizational, and resource problems.
• Prepares comprehensive recommendations aimed at resolution of organization, management, and employee utilization problems and/or opportunities.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's degree from an accredited college or university with a concentration in Business Administration, Public Administration, Information Science, or a related field
• Five (5) years of professional experience in organizational performance review, human resources planning, project management, or statistical analysis, preferably in municipal government.

• Master's degree from an accredited college or university
• Valid Class "C" Texas Driver's License

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Knowledge of workflow analysis and process engineering
• Knowledge of performance measurement and management techniques
• Knowledge of good customer relations practices
• Knowledge of pertinent federal, state, and local laws, codes, and regulations
• Knowledge of applied statistical analysis, data capture, and data management
• Knowledge of organization strategic planning
• Knowledge of operations research
• Knowledge of human resources planning
• Skill in leading stakeholder engagement processes to work with others to solve problems collaboratively
• Skill in providing exceptional customer service
• Ability to operate a computer keyboard and other basic office equipment
• Ability to communicate clearly and effectively, specifically making presentations to groups
• Ability to establish and maintain effective working relationships Ability to write clear and concise reports
• Ability to analyze complex organizational structures and functional relationships
• Ability to apply mathematical and statistical methods to organizational studies
• Ability to perform the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment