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Public Service Associate - Right of Way Management

City of San Antonio

City of San Antonio

San Antonio, TX, USA
Posted on Jan 27, 2026

Job Summary

Under immediate supervision, is responsible for preparing, delivering, filing, and sorting materials; performs general clerical work. Exercises no supervision.

Work Location
Transguide - 3500 Northwest Loop 410, San Antonio, TX 78229

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

  • May collect permit and license fees.
  • May perform basic clerical accounting duties, to include preparing and submitting cash turn-in reports.
  • Receives, sorts, delivers, and processes incoming and outgoing mail and incoming records.
  • May calculate appropriate postage using a variety of equipment and software applications.
  • Prepares and attaches all forms required by the U. S. Postal Service in accordance with postal regulations (i.e., certified, registered, and insured mail.).
  • Inspects mail to assure addressing meets minimum requirements.
  • Answers telephones, greets and assists the public, and maintains files by departments operating office equipment.
  • May pick up and deliver supplies, parts, and materials.
  • May inspect and clean vehicles and work area.
  • May process requests for records and microfilm copies.
  • Locates and retrieves stored records for information as requested, may require lifting/carrying up to 50 pounds.
  • May issue permits, licenses, applications, and certificates of occupancy.
  • Prepares records for microfilming and disposal.
  • Performs related duties and fulfills responsibilities as required.

Job Requirements

  • High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
  • One (1) year clerical experience; Or completion of the SA: Ready to Work: Industries Finance/Insurance or Healthcare or Professional Services/Other training program.
  • Valid Class "C" Texas Driver's License.

Preferred Qualifications
  • Experience with Microsoft Office.
  • Experience providing high-level customer service.
Applicant Information
  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

  • Knowledge of general office procedures.
  • Knowledge of mailroom procedures and postal regulations.
  • Knowledge of basic accounting skills.
  • Skill in utilizing a personal computer and associated software programs (including postal and microfilm equipment).
  • Ability to communicate clearly and effectively.
  • Ability to establish and maintain effective working relationships with employees, clients, management, and the general public.
  • Ability to learn building codes, policies, and ordinances.
  • Ability to reference and interpret postal regulations and services.
  • Ability to follow directions and work cooperatively with others. Ability to perform all the physical requirements of the job, with or without accommodations.