Public Service Associate (Technical Services)
City of San Antonio
IT
San Antonio, TX, USA
Posted on Mar 24, 2026
Job Summary
- Under immediate supervision, is responsible for checking in all items returned through the book drop and Central crates; performs general clerical work. Exercises no supervision.
Work Location
Central Library; 600 Soledad St., San Antonio, TX (78205).
Work Hours
Work hours vary; Saturday - Friday workweek with required evenings and weekends. Essential Job Functions
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- Receives, sorts, delivers, and processes incoming and outgoing mail and incoming records; sort library material and place books in order.
- Answers telephones, greets and assists internal customer.
- May calculate appropriate postage using a variety of equipment and software applications.
- Checks in all items that have been pulled for router.
- Prepares and attaches all forms required by the U. S. Postal Service in accordance with postal regulations (i.e., certified, registered, and insured mail.).
- Inspects mail to assure addressing meets minimum requirements.
- Answers telephones, greets and assists the public, and maintains files by departments operating office equipment.
- May pick up and deliver supplies, parts, and materials.
- May inspect and clean vehicles and work area.
- May process requests for records and microfilm copies.
- Locates and retrieves stored records for information as requested, may require lifting/carrying up to 50 pounds.
- May issue permits, licenses, applications, and certificates of occupancy.
- May collect permit and license fees; responsible for running holds report.
- May perform basic clerical accounting duties, to include preparing and submitting cash turn-in reports.
- Prepares records for microfilming and disposal.
- Performs related duties and fulfills responsibilities as required.
Job Requirements
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- High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
- One (1) year clerical experience; Or completion of the SA: Ready to Work: Industries Finance/Insurance or Healthcare or Professional Services/Other training program.
- Ability to establish and maintain effective working relationships.
- Ability to prioritize and organize tasks for self and others.
- Knowledge of general office and mailroom procedures.
- If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
- Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
Knowledge, Skills, and Abilities
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- Knowledge of general office procedures.
- Knowledge of mailroom procedures and postal regulations.
- Knowledge of basic accounting skills.
- Skill in utilizing a personal computer and associated software programs (including postal and microfilm equipment).
- Ability to communicate clearly and effectively.
- Ability to establish and maintain effective working relationships with employees, clients, management, and the general public.
- Ability to learn building codes, policies, and ordinances.
- Ability to reference and interpret postal regulations and services.
- Ability to follow directions and work cooperatively with others.
- Ability to perform all the physical requirements of the job, with or without accommodations.