Under direction, identifies and implements business and operational efficiencies and business processes relating to projects and activities between various divisions, departments, public agencies, and private sector representatives. May exercise functional or technical supervision over assigned staff.

Work Location
Cliff Morton Development and Business Services Center (One Stop) - 1901 S. Alamo St., San Antonio, TX (78204)

Work Hours
7:45 a.m. - 4:30 p.m., Monday-Friday

• Evaluates efficiency of current and new programs and implements program changes.
• Gathers, compiles, reviews, and analyzes data for performance metrics analysis.
• Monitors current and new programs for efficiencies and effectiveness based on performance metrics data.
• Identifies, evaluates, and prioritizes functional and technical needs and requirements.
• Analyzes and interprets data to inform strategic decision making.
• Develops strategic plans that align with department goals and objectives.
• Assists in the preparation of the annual departmental or divisional budget.
• Prepares written reports, summaries, and presentations on program status, progress, and results.
• Develops and presents detailed business cases, process models, and system workflows.
• Works to ensure coordination between divisions within the department.
• Oversees the implementation and integration of new systems and technologies.
• Monitors project progress, identify risks, and implement mitigation strategies.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university.
• Two (2) years of business or project analysis experience.

• Experience supporting or managing projects involving data, business processes, or technology.
• Experience conducting research and performing data analysis to identify trends, investigate issues, evaluate business processes or software systems, and develop data-driven recommendations.
• Experience extracting, cleaning, transforming, validating, and analyzing data from multiple sources.
• Experience writing SQL queries to retrieve, join, filter, aggregate, and analyze data within relational databases.
• Experience creating reports, dashboards, or data visualizations to communicate findings to both technical and non-technical audiences.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of management study principles, project management methods, and data analysis.
• Knowledge of computer software and hardware applications.
• Knowledge of budget and accounting principles.
• Knowledge of general statistical and quantitative methods.
• Ability to analyze and recommend solutions to management and organizational problems.
• Ability to assist in the preparation of budgets and accounting systems.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to develop and implement innovations towards improving the department's operations and delivery of services.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.