At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

http://docs.google.com/document/d/1RzJWUQIbIKuCUWqxAAckpnGeJQaKHiPbOiK4_e6orWI/edit?usp=sharing

The CNL-D and CNL=T position profiles have been combined to create CNL position. Link to updated Job Description (posting is above). Here is the job posting:

How will this role have an impact?

The Clinical Success team is responsible for clinical leadership and strategic clinical quality oversight of Signify Health’s clinician network conducting in-home and virtual health evaluations. The team provides clinical support to the network, ensuring clinicians deliver high quality, high-value services that align with Signify Health’s policies, and service-level commitments to clients.

The Clinical Network Lead is responsible for providing clinical guidance, support, and engagement through outreach, including but not limited to 1:1 coaching, field observations, Q&A sessions, and webinars to the network. The Clinical Success team is dedicated to fostering a positive clinician experience and clinical excellence.

This role will report to the Senior Regional Clinical Manager, Clinical Success.

What will you do?

• Proactive clinical network engagement, support, targeted coaching and ongoing performance monitoring of Physicians, Nurse Practitioners, and Physician Assistants within a designated region.

• Perform comprehensive, as well as, targeted review of clinical documentation in order to identify appropriate coaching opportunities with follow-up 1:1 coaching.

• Perform in-person and virtual ride alongs with providers.

• Provide urgent or emergent clinical support to field clinicians in real time.

• Collaborate with multiple departments and internal stakeholders to address and ensure high-quality services and clinician experience.

• Participate in staff meetings, conference calls, and other meetings as needed.

• Attend training sessions to acquire/enhance skills related to programs offered.

• Actively participate in committees, webinars, and other special projects.

• Support regional and national company-sponsored events as needed. Ability to travel up to 25% of the time including ad hoc travel as needed.

• Complete periodic in-home and virtual evaluations for Signify Health annually. Obtain additional state licenses as requested by Signify Health. Minimum travel and field work requirements subject to change depending on business needs.

• Perform other incidental and related duties as assigned.

We are looking for someone with:

• Education/Licensing Requirements:

  • Board-certified Adult, Family, or Geriatric Nurse Practitioner, Physician’s Assistant, Board Certified, or Physician (MD/DO)

  • State license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request

  • Current credentialing with Signify Health or ability to obtain credentialing within one month of hire

• Reside and be licensed in one of the states in Signify Health’s South Region which includes the following: AL, AR, GA, FL, LA, MS, NC, SC, TN

• Ability to:

  • Adapt to rapidly changing business needs, effectively prioritizing internal and external business requests with urgent deadlines

  • Navigate difficult conversations with high level of empathy and professionalism

  • Obtain proficiency with the Signify Health in-home evaluation (IHE) application and the IHE process within 3 months of hire

  • To work Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours required to meet project deadlines as needed. Available for occasional evening and weekend calls

  • Work at a desk with regular use of computer and headset in a dedicated, private work area free from distractions.

  • Lifting requirements of 20 pounds occasionally unassisted

  • Ability to travel by airplane with overnight hotel stays.

  • Driver’s license must be in good standing with the ability to travel by vehicle

• Understanding of:

  • Health risk evaluations including HEDIS, stars, and risk-adjustment

  • Basic skills in MS Office; moderate skills in Google Suite; Power BI, Salesforce or Five-9 experience preferred

• Experience with:

  • Minimum 2 years of experience conducting health risk evaluations, preferred

  • Minimum 2 years of clinical experience pertinent to the member population(s) in which oversight is provided

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$78,331.00 - $168,714.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/20/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.