At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As the Manager, Custom Quality Solutions you will support the development, launch, and optimization of CVS Healthspire’s quality program. You will support the launch of custom quality products, enhancing existing products to ensure they meet client expectation and operational goals. These products will drive long-term behavior change, promote member satisfaction, and improve measures of healthcare quality.

The successful candidate will work closely with the Lead Director, Sr. Manager, and cross-functional partners to execute critical product initiatives.

Key Responsibilities:

• Own key product roadmap items, define strategies or features, outline next steps, execute plans, and ensure that they are delivering value to our clients and the enterprise
• Collaborate cross-functionally to build customized targeting, outreach processes, and member-facing materials
• Create and manage reports on product operations, outcomes, and financials
• Perform and support various tasks throughout the product development life cycle
• Maintain a current understanding of the landscape of measures of healthcare quality, as well as the evolution of compensation models
• Partner with vendors and teams across the enterprise to ensure client satisfaction, operational effectiveness, and program financial goals are achieved
• Develop presentations and briefings for internal and external stakeholders
• Partner with client-facing teams to shape program narratives

Required Qualifications

• Two or more years of experience in product development, product management, strategy & operations, or consulting required

Preferred Qualifications

• Prior healthcare industry experience
• Strong written and verbal communication skills
• Excellent organizational and problem-solving skills
• Self-starter who thrives in a fast-paced environment and can work independently with minimal guidance
• Ability to support multiple workstreams simultaneously, and to identify, analyze and solve practical problems; adjusting priorities as needed to meet deadlines
• Highly collaborative; able to develop cross-functional relationships and communicate effectively with all levels of the organization

Education

• Bachelor’s degree or equivalent experience required
• Master’s degree preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.