We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

***This is a fully remote role. Candidates must be able to work Monday through Friday, from 7:00 a.m. to 4:00 p.m. Eastern Time.***

A Brief Overview

Performs duties related to allocating and scheduling resources by conducting data analysis for resource optimization, driving process improvements, and collaborating with stakeholders to ensure efficient resource utilization. Communicates across the organization to facilitate effective resource planning, monitor resource performance, and provide insights to enhance productivity and align resources with organizational goals.

What you will do

• Assists in the coordination and allocation of resources, including personnel, equipment, and supplies, to support operational needs.
• Helps forecast resource demand based on historical data, project requirements, and sales forecasts.
• Inspects resource utilization and availability processes to ensure optimal allocation and identify potential bottlenecks or shortages.
• Follows resource allocation processes and workflows to improve efficiency and maximize utilization.
• Communicates resource allocation plans, updates, and recommendations to relevant stakeholders, ensuring transparency and alignment.
• Records resource utilization metrics and performance indicators to identify trends, patterns, and opportunities for improvement.
• Coordinates contingency measures for resource shortages, pricing fluctuations, and/or unexpected demand changes.
• Collaborates with cross-functional teams, including operations, finance, and procurement, to align resource planning strategies with organizational objectives.
• Ensures the effectiveness of resource planning strategic initiatives by monitoring and tracking key metrics that measure performance.

For this role you will need Minimum Requirements

• 1 year minimum in workforce planning

Preferred Qualifications

• Minimum of one year of healthcare scheduling experience.
  Knowledge of Workforce
• Scheduling Practices
• Deadline oriented
• Attention to Detail
• Critical Thinker
• Problem Solving
• Customer Service
• Negotiator/Influencer
• Ability to work independently or with others in a fast-paced environment (in-person or virtually)
• Ability to prioritize/organize work
• Proficient with Microsoft Windows
• Comfortable navigating web-based application sites; use of scheduling software systems in the past preferred
• Ability to see the big picture
• Ability to communicate effectively with all levels (Providers, SPMs, ADs, leadership)
• Change management
• Integrity
• Positive Attitude

Education
High School diploma or equivalent (GED)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.