Position: Print Shop Operator

Department: Facilities Management

Reports To: Site Manager

Salary Grade: DOE

FLSA Status: Full-Time / Non-Exempt / Hourly

Location: SWBC

Company Overview

DOCUmation is a privately-owned technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas. Headquartered in San Antonio, TX, our company has been serving customers for more than 30 years.

Description

The Print Shop Operator is responsible for delivering printshop services at a customer location. This role supports daily operations across print production and printer fleet management.

The ideal candidate demonstrates strong customer skills, clear communication, and a solid understanding of print shop workflows.

Responsibilities

• Operate digital printing equipment to produce high-quality print materials according to job specifications.
• Review work orders to confirm quantities, paper types, finishing requirements, and delivery deadlines.
• Set up, calibrate, and monitor printers, cutters, and finishing equipment to ensure accurate color, alignment, and output quality.
• Perform routine maintenance, cleaning, and basic troubleshooting on print equipment.
• Inspect printed materials for quality, consistency, and defects before releasing jobs.
• Complete finishing tasks such as cutting, folding, binding, laminating, stapling, or packaging.
• Prioritize and manage multiple print jobs to meet daily production schedules and deadlines.
• Communicate with customers or internal departments to clarify job details and provide status updates.
• Carry out additional duties assigned to support operational needs.

Experience & Required Skills

• Experience operating digital production printers, copiers, and finishing equipment.
• Familiarity with print job workflows, ticketing systems, or production scheduling.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Experience with basic Fiery workstations is a plus.

Education & Certification

• Minimum: High School Diploma or GED.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to sit for extended periods of time.
• Ability to stand, stoop, bend, and kneel, and move throughout the workday.
• Visual acuity sufficient to read printed and electronic documents.
• Ability to speak clearly and understand verbal communication from others.

Special Requirements

• None.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.