Job Description

It’s about helping team members achieve big goals.

Do you love serving others and being a helpful hand regardless of the issue? Do you enjoy researching and verifying information? Do you strive to go above and beyond to ensure a seamless experience? If so, being a Commercial Loan Documentation Coordinator with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Commercial Loan Documentation Coordinator, you are our loan experience champion. You will use your strong communication skills to act as a liaison to Lenders, Upper Management, and Assistants. You’ll be responsible for coordinating workflow and filtering incoming Commercial Loan requests, and you’ll use your analytical skills, inquisitive mind, and detail-orientated approach to monitor incoming commercial loan requests to ensure compliance. You welcome a challenge and strive to continuously improve processes with integrity, caring and excellence in mind.

What you’ll do:

• Act as initial contact and liaison for the Commercial Loan Documentation department to Lenders, Upper Management, and Assistants

• Monitor incoming commercial loan requests to ensure compliance with internal bank policies and procedures as well as regulatory and legal requirements

• Evaluate policy and regulatory standards against each commercial loan package to ensure sufficient and accurate compliance requirements have been met. Suspend production of loan packages until established standards are met

• Research various systems and sources to collect and verify information on commercial entity structure

• Inform Lenders and Assistants of required information needed for loan packages

• Oversee the workload of Commercial Loan Documentation Specialists handling Commercial loans, not involving Commercial Real Estate, and assign work to each Specialist based on their determined loan volume and experience level

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 1+ year Commercial Account and/or Commercial Loan Documentation experience

• Proficient in Microsoft computer applications

• Excellent written and verbal communication skills

Additional Preferred Skills:

• 1+ year Commercial Regulatory and Banking Policy experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.