Job Description

It’s about people before it’s about anything else.

Are you known for your attention to detail and exceptional organizational skills? Do you enjoy staying up to date on current trends? Are your ready to facilitate all the moving pieces to help deliver a seamless experience? If so, being a Philanthropic Services Administrator with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Philanthropic Services Administrator with Frost, you will build and establish trust in every interaction while maintaining the overall quality and longevity of our Foundation customers’ relationships with the bank. You will be responsible for coordinating and attend meetings as an officer with Foundation directors and provide documentation for review. More than that, this role is about building relationships and doing it with integrity, caring, and excellence.

What you’ll do:

• Implement effective philanthropic objectives of clients while supervising the regional Wealth Advisor's Philanthropic Services Division

• Create and manage online application programs for Wealth Advisor's Philanthropic clients and prepare payment postings from lock-box deposit reports

• Approve and administer files, grants, scholarship and/or student lending Foundations; oversee the reporting of files for collections by an attorney

• Coordinate and attend meetings as an officer with Foundation directors and provide documentation for review

• Communicate with philanthropic organizations, clients, foundations and/or high school and college advisors regarding scholarship, grant, and student loan opportunities

• Exercise the usual authority of a supervisor concerning staffing, performance appraisals, promotions, salary recommendations, and terminations

• Build and establish trust in every interaction while maintaining the overall quality and longevity of our Foundation customers’ relationships with the bank

• Ensure prompt and courteous service from Wealth Advisor's Philanthropic Services Division Staff as well as accuracy in every phase of grant, student loan and scholarship operations

• Always take action using integrity, caring, and excellence to achieve all-win outcomes

What you’ll need:

• 5+ years of experience in Non-profit, Investment, Trust, Banking, or Loan Administration

• Passion to serve the community and a drive for success

• Excellent written and verbal communication skills

• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Supervisory experience

• Experience using Zengine, WizeHive technology or Submittable technology

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.