Job Description

It’s about being the person that wants to see others succeed.

Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Commercial Loan Documentation Supervisor role might be for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Commercial Loan Documentation Supervisor, you are our loan experience champion and leader. You’ll be responsible for responsible for overseeing and supporting the Commercial Documentation Department. Our supervisors have a genuine care for people and enjoy developing people and do it with integrity, caring and excellence in mind.

What you’ll do:

• Prepare and review documents for accuracy and completeness; act as a liaison between Lender, Bank Counsel, Borrower, and Borrower's Counsel during the negotiation of loan and/or lease documents

• Monitor, evaluate and report production inconsistencies to ensure production standards are maintained; recommend changes to policies and procedures to ensure optimum efficiency and effectiveness

• Supervise and motivate staff to achieve established departmental goals; prepare and deliver performance evaluations; conduct training and recommend training needs to management

• Field day to day inquiries regarding commercial documentation processes; resolving customer questions in a timely manner

• Ensure the department complies with internal and external regulatory requirements; create and maintain procedures through out the department

• Prepare and report employee production and quality reports to management

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 5+ years of experience at a financial institution with 2+ years of experience in commercial loan operations

• Commercial real estate experience and the ability to learn to process complex transactions

• Proficient in complex entity documentation

• Excellent written and verbal communication skills

• Thorough knowledge of general banking concepts

• Strong leadership and decision making skills

• Proficient in Microsoft computer applications

Additional Preferred Skills:

• Bachelor’s degree or equivalent experience

• 3+ years supervisory experience in a loan documentation department

• 1+ year supervisory experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.