Job Description

It’s about wanting to see others succeed.

Do you strive to lead by example and want to play an integral role in the development of your team? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the Quality Engineering Manager could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Quality Engineering Manager, you are our leader. In this role, you will oversee and manage software quality engineering teams to maintain multiple projects that support key business initiatives. You will help develop and implement strategy to ensure all information systems products and services meet minimum organization standards. Our managers have a genuine care for people and consistently strive to lead with integrity, caring, and excellence.

What you’ll do:

• Manage software quality engineering teams to maintain multiple projects (Agile & Waterfall) that support key business initiatives

• Develop and implement strategy to ensure all information systems products and services meet minimum organization standards and end-user requirements

• Provide technical leadership and expertise to evaluate the quality of technical processes and products and bring forward opportunities for improvement

• Develop capacity plan for department resources and assign projects based on prioritized initiatives to ensure efficient operation

• Synthesize testing results and other measures into meaningful reports to enable technical and business stakeholders to make informed decisions

• Manage portfolio(s) with end-to-end quality engineering activities – planning, execution, metrics, and improvements

• Responsible for all testing services required for portfolio to achieve targeted goals with high focus on automation strategies

• Manage, coach, and develop teams for growth while hosting annual performance reviews to provide feedback and solutions to help improve the team’s performance

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in related field or equivalent experience

• 6+ years of experience in quality engineering

• 3+ years of experience in leading quality engineering team

• Demonstrated experience in managing projects/programs and leading a quality engineering team

• Well-versed in relevant testing methodologies – Functional, Automation, COTs, NFT

• Advanced knowledge of software process methodologies

• Experience with multiple functional/regression testing tools

• Excellent written and verbal communication skills

• Proficient in Microsoft applications

Additional Preferred Skills:

• Project management experience

• 10+ years quality assurance/engineering experience

• 5+ years of experience in a supervisory/lead role

• Certifications in Agile, Cloud, Testing tools

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.