Job Description

It’s about solving problems and serving people.

Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Treasury Management Clerk with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Treasury Management Clerk with Frost, you are our key support. You will be responsible for providing daily service support to the Treasury Management Department. You understand that details matter, and you take your time to make sure your work is efficient and accurate. In this role you will process daily customer maintenance requests and prepare statements and billings. You are a problem solver and a hard worker. Most importantly, this role is about providing top-quality service and keeping integrity, caring and excellence top of mind.

What you’ll do:

• Maintain existing customer information (on a daily basis) on respective sub-department system
• Monitor daily customer activity and produce reports as required by sub-departments or system interfaces
• Ensure all daily maintenance is performed in a timely manner (within 3-day turn around or better depending on the sophistication of maintenance required)
• Resolve balancing discrepancies, research and resolve moderately complex problems using various resources
• Ensure all customers and system maintenance is in compliance with current Frost Documentation standards and Treasury Management Department Standards
• Provide technical customer service support to corporate users when asked by Team Leader or Supervisor
• Always take action with Integrity, Caring and Excellence to achieve all-win outcomes

What you’ll need:

• Organizational skills
• Ability to work in a fast-paced environment
• Ability to meet deadlines
• Customer service skills
• Multi-task oriented
• Ability to work in a team environment
• Proficient in Microsoft computer applications
• Knowledge of the Internet

Additional Preferred Skills:

• Knowledge of Treasury Management products
• Banking experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.