Job Description

It’s about wanting to see others succeed.

Do you strive to lead by example and want to play an integral role in the development of your team? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the Quality Engineering Lead could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Quality Engineering Lead, you are our leader. In this role, you will oversee and train Software Quality Assurance Analysts to ensure that they follow Frost’s standardized framework for Frost’s quality standards. Our supervisors have a genuine care for people and consistently strive to lead with integrity, caring, and excellence.

What you’ll do:

• Oversee, coach, and train Software Quality Engineers to ensure that they follow Frost’s standardized framework for Frost’s quality standards

• Oversee all types of required testing services for the projects/system maintenance including patches to identify how these broad changes will affect the support required from SQE teams

• Oversee and coordinate solutions and process improvements for changes and issues that will affect multiple software applications and teams

• Coordinate and work with leadership, Product Owners, and other stakeholders on release plans and conflicts for program/system changes

• Identify resource dependencies, potential risks and work proactively to resolve at the early stages

• Exercise the usual authority of a supervisor by conducting performance appraisals and providing input regarding staffing, promotions, salary recommendations and terminations

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in related field or equivalent experience

• 5+ years of Software Quality Engineering or other relevant IT industry or banking experience

• Expertise in software testing methodologies including test planning, test execution, gap analysis, requirements traceability, and defect management

• Experience coordinating the work of project teams and allocating SQE team resources across multiple projects

• Expertise with one or more functional/regression testing tools

• Expert knowledge of the full development lifecycle

• Experience identifying and implementing process improvements

• Exposure to functional, automation and non-functional testing activities

Additional Preferred Skills:

• Project Management experience

• Financial industry experience

• Certifications in testing, automation, and any new technologies

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.