Job Description

It’s about expecting great things and making them happen.

Are you passionate about finding solutions to problems and enjoy the freedom of making those decisions? Do you have a knack for paying attention to all the small details? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being a Consumer Real Estate Loan Specialist with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Consumer Real Estate Loan Specialist with Frost, you are our processor. In this role, you will be responsible for processing approved consumer real estate loan files using discretion and independent decision making. You will use your investigate skills and observant mindset to review loan files for accuracy and complete documentation to ensure we are following all applicable policies and regulations. If working with other departments excites you, you’ll have the opportunity to work with bankers, other departments, and title companies and doing so with our signature all-win approach in mind.

What you’ll do:

• Order title search, title commitment, and flood certificate from specified vendors to document files

• Collect and organize credit and collateral file documents

• Respond to telephone calls and emails regarding loan status

• Review and analyze file documentation to identify potential issues

• Address and resolve issues with originating and or closing bankers and title companies in order to ensure the perfection of our lien position

• Coordinate loan closing with originator, banker, customer, broker, and or escrow officers and title companies

• Prepare closing instructions and other related loan closing documents

• Offer instruction and guidance to originators and bankers through phone and email regarding general product, policy and legal concerns

• Always take action using Integrity, Caring, and Excellence to achieve

What you’ll need:

• 2+ years of banking experience

• Proficient in Microsoft computer applications

• Excellent written and verbal communication skills

• Excellent organizational skills with a strong attention to detail

• Strong customer service skills

Additional Preferred Skills:

• 2+ years of real estate processing and/or real estate loan documentation experience

• Real estate title work experience

• Knowledge of legal documents related to Consumer Real Estate

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.