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Systems Engineer II - TAVM zScaler (San Antonio or Austin)



Software Engineering
San Antonio, TX, USA
Posted on Sunday, May 5, 2024
H-E-B Digital is seeking new team members (Partners)! Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital, and we’re hiring across the stack: front-end web and mobile, full-stack, and backend engineering. We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.

Our Partners thrive The H-E-B Way. In the Systems Engineer II role, that means you have a...

HEART FOR PEOPLE... you lead and motivate teams of engineers, collaborate with multiple customers within different lines of business, negotiate solutions, and provide upward communication

HEAD FOR BUSINESS... you consistently demonstrate and uphold the standards security, infrastructure, and process

PASSION FOR RESULTS... you're capable of high-velocity contributions in multiple technical domains

About Our Threat And Vulnerability Management Team

The Threat and Vulnerability Management (TAVM) team is a group of Partners committed to a simple mission: Secure the best retailer in the world.

As a Systems Engineer II, you are responsible for driving the implementation of Infrastructure-as-Code practices for the deployment, maintenance, and security of various frameworks across thousands of H-E-B systems.

What You'll Do (Security, Design, & Development)

  • Implement code-based solutions to solve common infrastructure security challenges
  • Modernize security services portfolio with a focus on self-service and automation via Infrastructure as Code and other Engineering techniques and practices; focusing on operating system frameworks
  • Support our customers with a world-class attitude and a passion for secure results
  • Apply experience and knowledge to identify and, scope solutions for new features while applying sound technical and security-centric judgment that considers technology alternatives, impact on affected / adjacent systems, and tradeoffs
  • Collaborate with various infrastructure and application teams to deliver world-class digital security experiences
  • Get the opportunity to stay ahead of new security technologies with an eye to evaluating and potentially incorporating them into your team's portfolio
  • Implementing best practices and securing both cloud and on-premise infrastructure security that powers our high-performance Enterprise
  • Serves as a technical resource with initiatives, technical design, and delivery of complex features across multiple systems to improve security and user/administrator experiences
  • Recommend changes to processes and tools at the team level based on security industry standards, patterns, and practices
  • Diagnose and fix complex technical and security issues independently and with a team of motivated security professionals
  • Communicate individual and project-level development statuses, issues, risks, and concerns to technical leadership and management
  • Create and maintain standards, practices, documentation, and training related to technology stacks, security services, software development, and security processes
  • Provide Lead end-to-end security and service support to application teams across a variety of security services

Who You Are

  • You have an ownership mentality and a consistent track record of successful, high-quality results
  • You have a track record of working with project teams and working cross-functionally with other teams to achieve success
  • You have been a technical resource in projects that are highly visible in an organization, overseeing responsibility for area of expertise
  • You have communication skills that brings clarity to projects and ideas for teams of engineers and leadership
  • You have a passion for customer service and digital security
  • You have a flexible and agile approach to people and technical work
  • You have a desire to stay abreast of emerging security technologies
  • You have 2+ Years of Experience working with zScaler SaaS based security solutions, including Services Access Services Edge (SASE)
  • You have 2+ Years of Experience working in Digital Security and Infrastructure Administration
  • You have an understanding and established experience of common security services in support of security activities, such as: Patching, configuration hardening, antimalware, encryption and cryptography, and vulnerability assessment / remediation
  • You have experience with common cyber security management frameworks, such as International Organization for Standardization (ISO) 27001/2, the ITIL, COBIT, and National Institute of Standards and Technology (NIST) frameworks
  • You have established professional of secure system architecture, design patterns, and best practices
  • You have 2+ years of experience implementing Infrastructure as Code mechanisms to manage technical services
  • You have 2+ years of knowledge and experience with scripting and development using languages such as Python or Java
  • You have 2+ years of experience and knowledge of CI/CD, including use of GitLab Runner and Jenkins
  • You have 2+ years of experience with automation tools such as Terraform, Puppet, or Ansible
  • You have knowledge and experience with operating in Public Cloud infrastructure such as Azure, GCP, or AWS as well as on-premise private cloud and Virtual Machine server environments
  • You have preferred knowledge of middleware apps such as WebLogic, Apache, and Tomcat
  • You have experience with common collaboration tools such as JIRA, Confluence, ServiceNow, etc
  • You have a related degree or comparable formal training, industry certification, and/or well-established work experience as previously stated (Cybersecurity, Computer Science, Information Systems, etc.)
  • You have the ability to work efficiently in a fast-paced technical environment with increasing support demands and complexity
  • You have the ability to manage multiple priorities and assigned tasks to meet deadlines and objectives that may require occasional extended work hours.
  • You have the ability to function in a hybrid work environment, working from home and on-site to meet the needs of the team, project, and organization
  • You have the ability to participate in rotating on-call schedules
  • You have the ability to travel occasionally by plane or car with overnight stays

What are the Perks?

  • A robust Benefits plan with coverage starting Day One
  • Dental, vision, life, and other insurance plans; flexible spending accounts; short term / long term disability coverage - Partner Care Team, for any time you have healthcare or coverage questions
  • Telehealth offers 24/7 access to board-certified doctors by phone
  • Partner Guidance allows free counselor visits
  • Funeral leave, jury duty, and military pay (subject to applicable law)
  • Maternal / paternal leave for new parents, including adoptions
  • 10% off H-E-B brand products in-store and online
  • Eligibility to participate in 401(k)
  • Opportunity to become a “Partner-Owner” after 12 months

Who We Are

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion

We hire talented people (109,000+ Partners), and give them autonomy to be creative in how they impact the business

We’re a Partner-driven company with a Bold Promise – Because People Matter

We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs

We’re a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day

Once eligible, our Partners become Owners in the company. “Partner-owned” means our most important resources— People—drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company

Hiring in San Antonio or Austin locations!