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Software Engineering Manager, Provisioning Engineering (San Antonio or Austin)



Software Engineering, Other Engineering
San Antonio, TX, USA · Texas, USA · United States
Posted on Friday, June 7, 2024
H-E-B Digital is seeking new leader in the Private Cloud organization!

Since our inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital! We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team.

Our Partners thrive The H-E-B Way. In the Manager, Provisioning Engineering role, that means you have a...

HEART FOR PEOPLE... you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams

HEAD FOR BUSINESS... you have an ownership mentality and a consistent track record of timely delivery of high-quality software

PASSION FOR RESULTS... the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions


The Private Cloud Engineering team is seeking an experienced, tech savvy Engineering Manager that has a software development mindset to help drive and mature our Private Cloud platform product. This Manager’s efforts will result in improving our custom-built platform experience by leveraging key technologies to automate onboarding, user management, configurations & operations. We are looking for a driven leader to help build out tooling and applications to promote self-service, repeatability and is impacting the day-to-day work of hundreds of application developers.

As a Manager, Provisioning Engineering you'll raise up your team, helping develop individual careers and achieving goals, addressing common team problems, coaching, and mentoring the engineers. You will lead a skilled, highly motivated team that builds, maintains, and improves the orchestration platforms across our private cloud, ensuring optimum operational reliability and secure workload execution, while offering a streamlined experience to application developers. You'll work closely with other engineering leaders, to provide high-quality, repeatable technology delivery for the digital engineering organization. You'll provide leadership across all aspects of the Agile development lifecycle as a Private Cloud Product Owner to maintain a high bar for technology, people, and process.

Who You Are

  • You have 4+ years of experience working in a Software Engineering organization
  • You have 2-5 years of experience managing high-output engineers
  • Proven track record in leading a team to ship features and products
  • A background in Infrastructure engineering- the ability to understand the team’s technical challenges and architecture is the key to success
  • Strong experience in Terraform
  • You have 3+ years’ experience working with Linux, virtualization and opensource technology.
  • Oversee the design and development of RESTful APIs along with documentation, testing and monitoring mindset
  • You have an expert understanding of development Agile methodologies and processes
  • You have a customer mindset and proven experience guiding Engineering teams to deliver products that meet customers where they are
  • You have a bias to solve problems with code, ensuring computers do the repeated work and humans do the interesting work
  • You are adept in knowledge of system architecture and design patterns
  • You proactively communicate information that is timely, accurate, and catered to the audience
  • You have a passion for growing others and regularly celebrate success
  • You understand that clear is kind and establish fast feedback loops with teammates and peers
  • You approach problem-solving holistically and consider solutions through a combination of technology and processes
  • You can work as a Product Owner mentality in delivering and meeting customer satisfaction

What You'll Do (Management, Design & Development)

  • Recruit, hire, and directly supervise a high-performing team of engineers working in the Private Cloud space
  • Coach / mentor others in engineering techniques, processes, and new technologies; enable others to succeed; empower team members to be autonomous, fast, and effective
  • Manage all HR responsibilities for your team with discretion, including pay planning, promotions, expenses, and leave
  • Understand / foster the value of radical candor when having 1:1 conversation
  • Lead large initiatives within the team, including technical design and delivery of complex features, ensuring the impacts are Fast, Reliable, Observable, Secure and Easy
  • Celebrate wins and eliminate blockers, communicating effectively to appropriate stakeholders throughout
  • Develop technical roadmaps and lead engineers across one or more squads to deliver initiatives; apply your understanding of fundamentals of the business to ensure technical roadmap aligns with business opportunities
  • Recommend improvements to overall application system design, architecture, security, scalability, reliability, and performance
  • Identify ways to improve codebases, solutions to complex problems; effectively propose paths forward to drive outcomes
  • Recommend changes to processes and tools at the group / department level based on industry standards, patterns, and practices
  • Diagnose / troubleshoot extremely complex issues
  • Iterate toward a seamless, repeatable onboarding experience for Engineers on your team and beyond

What are the Perks?

  • A robust Benefits plan with coverage starting Day One
  • Dental, vision, life, and other insurance plans; flexible spending accounts; short term / long term disability coverage - Partner Care Team, for any time you have healthcare or coverage questions
  • Telehealth offers 24/7 access to board-certified doctors by phone
  • Partner Guidance allows free counselor visits
  • Funeral leave, jury duty, and military pay (subject to applicable law)
  • Maternal / paternal leave for new parents, including adoptions
  • 10% off H-E-B brand products in-store and online
  • Eligibility to participate in 401(k)
  • Opportunity to become a “Partner-Owner” after 12 months

Who We Are

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $40 billion

We hire talented people (116,000+ Partners), and give them autonomy to be creative in how they impact the business

We're a Partner-driven company with a Bold Promise--Because People Matter

We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs

We're a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day

Once eligible, our Partners become Owners in the company. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company

Hiring in Austin or San Antonio locations!