Responsibilities Job Summary: As Corporate Program Manager, you'll provide strategic guidance and engagement with key stakeholders and project / program teams. You'll organize / coordinate one or more programs (may include contract management responsibilities) and oversee progress, ensuring delivery of timely, successful program progression. Key Responsibilities & Essential Functions: • Provides innovative input to business strategy from ground zero; ensures solutions that satisfy business needs; supports / ensures alignment with strategic goals and issues that result in business value • Serves as owner of 1 or more medium complexity business programs; maintains program roadmap; participates in all aspects of assigned programs, including planning, budgeting, staffing; analyzes program effectiveness; defines / tracks program success metrics • Collaborates with company-wide stakeholders and program sponsor to understand end-to-end business needs, develop program strategy, objectives, and KPIs, and to ensure program evolves; works directly with leadership teams on complex program needs • Creates / maintains processes and standards; resolves program higher-scope issues; supports / ensures program success during development and rollout • Provides data and analyses to understand financial impact of business needs; may propose solutions • Serves as advisor on program-related market trends, potential impacts to existing business; identifies / resolves program issues • Manages program stakeholders; leads team efforts to meet committed deadlines and quality expectations; serves as program mentor and guide • Establishes / ensures standardized program management reporting; prepares reports for program directors • Focuses on / leads continuous improvement initiatives for assigned program(s) as business evolves The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: of experience in program / project management - Experience leading / influencing others in developing and aligning on vision and strategy - Experience leading cross-functional teams - Knowledge/Skills/Abilities: Comprehensive knowledge of performance / process evaluation, change management, and PMI-based project and program management principles and methods - Working knowledge of program / project management software (Basecamp, MS Project, Confluence, JIRA, etc.) - Advanced project management skills - Strong program management skills - Advanced conflict management and facilitation skills - Advanced verbal / written communication and presentation skills - Advanced analytical and problem-solving skills - Strong leadership / management skills - Strong Agile / Scrum skills - Strong negotiating and influencing skills - Ability to manage multiple, simultaneous priorities and shift focus across total program(s) - Ability to build / maintain collaborative relationships - Ability to analyze meaningful content or data and measure impact metrics related to program effectiveness - Ability to develop and mentor others - Education: A related degree or comparable formal training, certification, or work experience - Licenses/Certifications: Physical Demands & Working Conditions: Work collaboratively in a fast-paced, deadline-driven environment Work extended hours The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/01/2023