Innovation Manager I - Emerging Technology & Innovation
H-E-B
IT
San Antonio, TX, USA
Posted on Apr 29, 2026
Responsibilities The H-E-B Emerging Technology & Innovation (ETI) Team focuses on how we inspire and innovate with transformational change through discovering, learning, and recommending technologies that improve the lives of our customers and Partners. As an Innovation Manager I, you’ll lead efforts to identify, create, and deliver breakthrough emerging technology innovations and work across H-E-B vendor, digital, and business teams. Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partnerowned” means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE… desire to help others live better via technology? HEAD FOR BUSINESS… initiative, willingness to take risks to strengthen the organization? PASSION FOR RESULTS… entrepreneurial drive and passion to create the future? We are looking for: − 3+ years of industry experience What is the work? Management / Information Technology: − Develops new thinking, identifies new opportunity spaces for discovery of emerging technologies − Gathers / analyzes / interprets market data and customer research; identifies emerging trends and customer needs and behaviors that provide fresh insights that lead to innovation − Translates insights into concepts, projects, and distinctive solutions that use new and emerging technologies to solve H-E-B customer and Partner problems − Uses traditional, non-traditional data sources for competitive and customer behavior intelligence − Identifies / researches new technologies that potentially lead to greater insights for successful learnings and increased value − Aligns to deliver short- / long-range transformational opportunities on specific, distinctive technology themes (e.g., checkout, connected store, eCommerce) − Delivers tangible results in the form of shared learnings, technology hands-on experience, vendor relations and management, executed POC / pilot legal contracts, and successful implementation − Identifies critical high pay-off strategies or approaches; assesses needs, risks, and opportunities related to new emerging technology and innovations − Moves projects into, through ideation and proof of concept process to pilots; ensures seamless transition between Digital, ETI Technology Mgrs, H-E-B business teams − Cultivates relationships with / influences key stakeholders and decision-makers across functions, levels, and organizations − Leads / works with cross-functional teams (e.g., Digital, Planning & Analysis, Customer Insights, Continuous Innovation & Design, CX teams, Design & Engineering, Merchandising, Legal, Marketing, PA) − Applies strategic thinking when considering the big picture and in-depth technical details related to project and technology development − Aligns technology innovation with strategic goals to ensure strategy integrity − Manages multiple, conflicting priorities in an ambiguous and complex environment; prioritizes with realistic timelines What is your background? − A related degree or comparable formal training, certification, or experience − 3+ years of experience in the industry − Experience in businesses, technologies, and innovation-type initiatives / projects − Experience in incubation / execution of entrepreneurial ventures and orchestrated commercialization plans for breakthrough solutions, and successfully conducting / executing ideation processes − Experience successfully working complex issues on cross-functional teams − Experience in emerging technology and innovation management (preferred) Do you have what it takes to be a fit as an H-E-B Innovation Manager I? − Proficiency in MS Office − Strong facilitating, collaborating, negotiating, and influencing skills − Strong communication skills − Strong project management skills − Ability to build lasting relationships − Ability to work in a complex, matrix team environment as a leader or supporter − Ability to make critical decisions − Ability to manage multiple projects; attention to detail Can you… − Function in a fast-paced environment − Travel by car or plane with overnight stays 09-2022