Job Description Job Summary: As a Parts Clerk I, you will inventory, stock, and issue parts and supplies; purchase assigned or designated parts and services from vendors; work under immediate supervision from detailed verbal / written instructions. Key Responsibilities & Essential Functions: Inventory Management / Customer Service: Develops / applies basic skills in procedures, techniques, tools, materials and / or equipment appropriate to area of specialization Receives into stock; opens work orders; issues parts to internal mechanics using first in, first out first out (FIFO) Accepts warranty items; receives returned parts for warranty evaluation Receives / picks up parts from vendors Performs basic inventory practices; performs standardized duties / tasks Performs basic customer service duties Answers / resolves routine customer questions and problems; refers more complex issues to higher levels The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Work Experience: 1+ years of experience in Parts Department - Required Experience in inventory practices (FIFO, cycle counts, annual inventory) - Required Knowledge/Skills/Abilities: Strong organization and time management skills - Required Intermediate skills in MS Office - Required Verbal / written communication skills - Required Personal leadership skills - Required Ability to manage multiple priorities and shift focus between tasks; attention to detail - Required Education: HS Diploma or GED or equivalent - Required Licenses/Certifications: MHE certification - Required Physical Demands & Working Conditions: Function in a fast-paced, retail office environment Work extended hours and rotating schedules, including holidays, nights, and weekends; sit for extended periods Properly wear PPE for extended periods Regularly lift up to 20 lbs; occasionally lift 100 lbs or more Work sitting, standing, stooping, bending, or in a prone position; work with hands over head Climb and work from a ladder The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 1/1/2017