Edge Connectivity Specialist 2
HDR
San Antonio, TX, USA
USD 63,993-99,990 / year
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wireless, firewall operations, and cloud-connected edge environments.
Troubleshoot and resolve complex network incidents involving routing, switching, VPN, wireless, circuits, firewall policy, and hybrid connectivity dependencies.
Implement approved changes to switches, routers, firewalls, SD-WAN/WAN edge devices, wireless infrastructure, and public cloud network components.
Support connectivity between office environments, private cloud, datacenters, and public cloud services.
Assist with management of public cloud network services such as VNets/VPCs, routing, private connectivity, network security controls, and hybrid interconnects.
Participate in lifecycle activities including hardware refresh, code upgrades, circuit migrations, and wireless improvements.
Ensure network changes comply with governance, security standards, and change control requirements.
Create and maintain technical documentation, diagrams, standards, and operational procedures.
Provide technical guidance to Connectivity Engineer I team members.
Participate in on-call support and operational readiness activities.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
Preferred Qualifications
Experience supporting hybrid cloud or multi-site enterprise network environments.
Exposure to Azure and/or AWS networking services.
Experience with SD-WAN, network access control, or enterprise wireless platforms.
Familiarity with infrastructure security controls and network segmentation principles.
Relevant certifications such as CCNA, CCNP, Fortinet, Palo Alto, Aruba, Azure Network Engineer Associate, or AWS networking-related certification.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent relevant experience.
Minimum 3 years of experience in network engineering, connectivity operations, or enterprise infrastructure support.
Demonstrated experience supporting enterprise LAN/WAN, office networking, and wireless environments.
Strong understanding of routing, switching, VLANs, WAN technologies, VPNs, and firewall administration.
Experience troubleshooting network issues across multiple domains and dependencies.
Familiarity with change management, incident management, and operational governance.
Ability to work independently and manage multiple priorities.
Strong communication and documentation skills.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.