IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:

Full time

This is an in-office position.

Department:

811 Account Support

Job Summary:

Supports and oversees all daily functions in bookkeeping department for the four areas: Research/Adjustments, Day 2 Processing, Reconciliation area and W8 Cert/Dormant-Escheatment. Assists and resolves issues for bank personnel by trouble shooting their concerns via email and telephone.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Supervises department staff to ensure daily deadlines are met

• Understanding the implications of new information for both current and future problem solving and decision-making.

• Upholds highest customer satisfaction and the ability to make sound decisions.

• Displays leadership qualities by maintaining positive attitude and influencing others and seeks better methods to improve the overall work area

• Develops department staff and cross train in different areas of the department to support job roles as needed

• Reviews and approves employee’s time clock exception timely to avoid possible delays or misprocessing

SKILLS

• Active Listening

• Complex Problem Solving and Coordination

• Critical Thinking

• Time Management

EDUCATION & KNOWLEDGE

• A minimum of a high school education or GED equivalent. 5 years of backroom banking processing knowledge.