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Compliance- SAR Quality Assurance- Vice President

JPMorganChase

JPMorganChase

Quality Assurance, Compliance / Regulatory
San Antonio, TX, USA
Posted on Dec 9, 2025

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Compliance - Suspicious Activity Report ("SAR") Quality Assurance - Vice President in the Compliance, Conduct and Operational Risk (CCOR) Quality Assurance testing team, you will manage, develop and lead a team of Quality Assurance Associates responsible for performing QA reviews of SAR, No-file cases and Continuing Activity Reviews (“CAR”) across multiple filing units, to ensure controls/standards are met.

Job responsibilities

  • Review the quality of the work completed by QA Associates through internal review processes and reporting, ensuring testing standards are maintained and feedback is provided to ensure continuous improvement
  • Provide QA Associates with continuous support/coaching to ensure growth/prosperity across the team
  • Exercise independence in authority and judgment in managing the stakeholder relationship
  • Through effective analysis of data, identify key issues, trends, observations and effectively report summary results to key stakeholders
  • Effectively raise issues or information to relevant stakeholders or management with respect to the control environment
  • Identify, develop and drive execution of opportunities to innovate/improve business processes/technology within the QA function
  • Ensure consistency with the Global QA framework and governance approach
  • Present complex and sensitive issues to senior management in a persuasive manner
  • Serve as Subject Matter expert on the procedures and standards we test
  • Participate in control initiatives for the broader Compliance functions, such as Action Plan retesting, Audit preparation and process deep dives
  • Be a Culture Carrier, represent the team appropriately on the site and help to attract top talent to the group

Required qualifications, capabilities, and skills

  • Strong interpersonal skills and ability to influence others for results
  • Ability to work both independently and as a core team member
  • Excellent organization, written and oral communication skills
  • Detail-oriented; possess a high-level of attention to detail and quality for their work product
  • Exceptional research and analytical skills with the ability to analyze large amounts of data and disposition appropriately
  • Experience within the Financial Services industry and one or more of the following areas functions; AML Investigations, Fraud Investigations.
  • Previous Management experience
  • Experience using the MS Suite of products

Preferred qualifications, capabilities, and skills

  • Experience within the Financial Services industry, AML/BSA, KYC, Sanctions, Compliance, Investigative or Quality Assurance/Controls background preferred
  • Understanding of practices relating to AML, negative media, PEP & Sanctions
  • ACAMS certification is advantageous, but not essential

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm’s needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.

Join the Quality Assurance Testing team as a SAR Quality Assurance Vice President.