Position Summary

Performs all onsite service and analysis functions related to technology for Port San Antonio, including workstations, servers, printers, networks, and vendor-specific hardware and software.

Working Conditions

General office and sedentary. Use of personal computing equipment, telephones, multi-function printers and calculators. Manual dexterity, ability to lift 50 pounds. Ability to travel to and from meetings, training sessions and/or other business-related events. Must be able to work extended hours and/or weekends as needed for special projects.

Essential Functions

Network Administration- Maintains network systems, switches, and firewalls; administers security updates; and takes appropriate action for maintenance. Makes recommendations for network improvements and future roadmap upgrades. Basics of VoIP systems: Cisco CallManager or similar.

Storage Administration

Configure and administer Storage Area Networks (SAN) and associated components, including Fiber Channel switch administration.

Configure and administer data restores and disaster recovery

Configure and administer data backup clients and servers

Perform routine equipment checks and preventive maintenance

Storage analysis, capacity planning, and performance planning of storage components

Collect details about effective storage management, emerging technologies, and similar subjects. and recommend enhancements and configuration changes to improve and optimize storage

Server Administration

Configure and administer Microsoft virtualization systems: Hyper-V, Virtual Desktop Infrastructure (VDI), and Remote Desktop Services (RDS)

Configure and administer Active Directory Services infrastructure, Group Policy Management, Certificate Services, Clustering Solutions, DNS infrastructure, and DHCP Services. MDM server, O365 ENTRA management.

Backup Administration

Responsible for gathering requirements, installation, configuration, and testing of backups in a high-availability enterprise system

Monitor backup jobs across multiple platforms

Maintain all equipment for backup environments, including servers, disks, and cloud services.

Other duties as assigned

Cybersecurity

Responds to security alerts, reports, and takes appropriate actions. Maintains up-to-date knowledge of recent practices and cyber technology. Help establish and record the most effective methods for managing all of Port San Antonio’s technology, covering both local and cloud-based systems

QUALIFICATIONS

Education: Associate degree in computer science. Bachelor's degree in Computer Science, preferred. Combination of education and experience may be considered.

Experience: 5-6 years experience in computer networking, server administration and information technology.

License & Certification: CCNA, MCITP, MCITP Virtualization Administrator prefered, but combination of education and experience may be considered.

Must have current driver license.

Testing: Must pass criminal background check

Other:

Microsoft Active Directory, GPO Configuration,

TCP/IP, DHCP, DNS, SNMP, RDP, HTTP protocols.

Expertise in Windows Server: Server 2012, 2016, 2019, 2022, and 2025.

Expertise in core Microsoft back-office solutions: Exchange, SharePoint, Intune, O365, Linux

Expertise in system center datacenter suite technologies: SCVMM

Cybersecurity software of a good understanding of protocols and firewalls.