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Technology & Operations Risk Governance Liaison

Regions Bank

Regions Bank

IT, Operations
USD 66,375.65-85,210 / year
Posted on Apr 9, 2025

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Business Unit Risk Liaison partners with senior leaders to strengthen the risk management culture across the business units within Regions. This position will work with the Business Unit and the centralized Risk Management department to assist in identifying and assessing the severity and impact of various risks.

Primary Responsibilities

  • Serves as the connection point between business units and Risk Management by fostering partnerships and collaborating as a liaison with other business and functional areas
  • Assists in providing risk management consultation for risk identification, defines remediation efforts, and evaluates control design and effectiveness for problem/issue mitigation
  • Utilizes a knowledge of different risk types in identifying which risks could be affected by changes both internally and externally (e.g. new business offerings, retiring of offerings, policies and regulations)
  • Identifies Key Risk Indicators (KRI’s) and Key Performance Indicators (KPI’s) to evaluate performance against desired state
  • Serves as an escalation point to support risk assessments with cross-functional teams to ensure the program is effective and scales across all business units, while understanding, recommending, and presenting leadership with recommendations to resolve any gaps
  • Develops improvement approaches across the Bank that are holistic, and customer focused
  • Identifies and helps prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact
  • Continuously monitors control compliance and prevalent risk environment to ensure that exposures are kept at acceptable levels
  • May assist in developing metrics, models, and tools to create and analyze risk loss estimates and other capital planning documentation

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • High School Diploma or GED and seven (7) years of experience in risk management, consulting, or financial industry
  • Or Bachelor’s Degree and three (3) years of experience in risk management, consulting, or financial industry

Preferences

  • Familiarity with Agile and Waterfall project management practices and tools
  • Governance, Risk, and Compliance (GRC) experience (RSA Archer platform)
  • Relative certifications that can be applied to risk management (e.g. CPA, CIA, CRCM, CAMS, CRMP, CRM, CPMP)
  • Six Sigma certifications

Skills and Competencies

  • Ability to develop partnerships and collaborate with different areas of the Bank
  • Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
  • Ability to manage multiple priorities in a fast-paced and team environment
  • Advanced proficiency with Microsoft Products (e.g. Excel, PowerPoint, Power BI, Teams, Visio, SharePoint)
  • Strong analytical ability with a high attention to detail and accuracy in the solving of complex problems/issues
  • Strong communication, verbal, and organizational skills and the ability to lead meetings, prepare documentation, and balance differing viewpoints
  • Strong project management skills with demonstrated ability to manage expectations and deliver results
  • Working knowledge of differing risk types, the three lines of defense model, and applicable Enterprise Risk programs
  • Working knowledge of financial and or non-financial risk management strategies including risk and control self-assessment methodologies, processes, and tools

Additional Job Description

The Technology, Operations, Digital and Data (TODD) Risk Governance and Strategy Liaison role supports the design, communication, implementation, and execution of the TODD Risk strategy. This role will specifically contribute to efforts designed to ensure consistent execution of the administration of Technology Findings in the Issue Management Program.

Primary Responsibilities

  • Performs Quality Assurance reviews of Information Technology Findings against Issue Management program requirements to promote consistent risk approach
  • Collaborates and coordinates with key partners both within, and outside, TODD teams to provide consultation on issue management and other risk programs
  • Performs outreach, escalation, and/or consultation on issue management and other risks for TODD business units
  • Monitors for, and responds to, trends identified through QA results through communication and/or escalation
  • Prepares team presentations and deliverables to stakeholders, including oversight committees
  • Solves a range of standard-complex problems and analyzes possible solutions using available tools and resources
  • Delivers upon multiple initiatives while adhering to deadlines
  • Identifies, monitors, and report risks that are emerging for TODD
  • Provides regulatory exam and audit support for TODD partners
  • Prepares process procedures and contribute to identification of continuous improvement solutions
  • Obtains and maintains necessary training to keep current on the discipline of Risk Management
  • May perform User Acceptance Testing, when applicable
  • May deliver informal training and workshops to stakeholders on Issue Management and other risk program components
  • May contribute to preparation of project plans, timelines, critical paths, and milestones

Preferences

  • Previous Quality Assurance and/or Quality Control experience
  • Previous IT or Cyber risk assessment experience
  • Relative technology risk management certifications (e.g. CISA, CISM, CRISC)
  • Knowledge of IT and Cybersecurity Frameworks (e.g. NIST, COBIT, ITIL)

Skills and Competencies

  • Ability to research, analyze data, and derive facts
  • Exceptional time management, self- motivation, and work ethic
  • Ability to think critically through high level of intellectual curiosity
  • Superior written and verbal communication skills

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary locations being for Birmingham, AL or Atlanta, GA.. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$66,375.65 USD

50th Percentile:

$85,210.00 USD

Incentive Pay Plans:

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.