Purpose of the Position:

The purpose of the position of Guest Room Attendant is to clean and maintain rooms and halls in the hotel while performing any combination of the following duties.

Primary Responsibilities:

Duties are as follows but not limited to:

• Cleans rooms, hallways, lobbies, lounges, fitness center, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.


• Delivers items to guest rooms and other areas of the hotel.


• Replenishes room supplies, such as drinking glasses, note pads, pens.


• Makes beds.


• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.


• Dusts furniture and equipment.


• Polishes metalwork, such as fixtures and fittings.


• Washes walls, ceilings, and woodwork.


• Washes windows, door panels, and sills.


• Empties and washes wastebaskets.


• Transports trash and waste to disposal area.


• Replenishes bathroom supplies.


• Reports any maintenance deficiencies in the room to the proper personnel.


• Abides by the regulations set forth by the material safety data sheets when using chemicals.


• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.


• Knows and complies with all company policies and procedures pertaining to this position and its duties.


• Takes the initiative to greet guests and fellow Associates in a friendly and warm manner.


• Performs other related duties as required.

Job Requirements:

• Position requires effective communication with guests and co-workers.


• Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture.


• Six months related experience as a hotel Room Attendant.