Summary/Objective

This position is under the direct supervision of the team leader or shift supervisor for the associate’s assigned


shift, and is responsible for the protection, safeguarding and security of assets, personnel, customers and guests for the properties Mustang oversees.

Essential Functions

Reasonable accommodations


may be made to enable individuals with disabilities to perform the essential


functions.

· Conduct excellent


guest service by providing direction or offering assistance in a proactive


manner

· Provide a


visual security presence

· Conduct thorough


patrols by bicycle, on foot, or occasionally by golf cart

· Make regular


security checks of doors, windows, gates, mechanical rooms, fire exits as


requested by the client or to guard against trespassers or unauthorized entry

· Respond to


alarms and react according to protocol

· Contact police,


fire department or EMS as needed; assist them upon arrival

· Assist in


evacuations as emergency conditions dictate

· Tactfully


advise guests of rule or safety infractions

· Engage in


conflict de-escalation whenever possible

· Report safety


concerns or maintenance/repair needs

· Write concise,


accurate reports using proper format

· Assist in crowd


control as needed

· Other duties as


assigned by Team Leader

Competencies

· Keen


observation skills

· Ability to make


clear decisions while in stressful situations

· Mature


professionalism that reflects well on our clients

· Assertive, yet


friendly demeanor

· Ability to


remember protocols

· Team player


mentality – puts others first

· Good


interpersonal skills and willingness to engage with client’s guests

· Willingness to


learn procedures

· Coachable

Supervisory


Responsibility

None

Work Environment

This position is mostly shiftwork that is outdoors on a 24-hour


basis, year-round. There is


significant exposure to people, to include some that can be discourteous or


intoxicated. There may be exposure to


potentially hazardous situations, such as responding to fire or burglar


alarms.

Physical Demands

This position requires significant physical movement, to include


walking, running, riding a bicycle, lifting items up to 50 pounds, climbing,


stooping, pivoting. It may include riding


a bicycle, standing or sitting for long periods of time. Specific abilities required by this job


include visual acuity, speech and hearing; and eye coordination and


manual dexterity to handle radio and basic office equipment.

Position Type and Expected Hours of Work

This is a full-time position


consisting mostly of 8-hour shifts. The shifts are staffed 24 hours per day, 365 days per year, including


weekends and holidays. The shifts are


generally day shift (6am-2pm or 7am-3pm), evening shift (2pm-10pm or


3pm-11pm) or midnight shift (10pm-6am or 11pm-7am). Attempts will be made to place associates


on their shift of preference. Attempts


will also be made to have consistency in their days off each week.

Required


Education and Experience

High school diploma


or equivalent.

State of Texas Level


II non-Commissioned Officer certification is helpful but not required.

Other


Duties

Please note this job

description is not designed to cover or contain a comprehensive listing of

activities, duties or responsibilities that are required of the associate for

this job. Duties, responsibilities and activities may change at any time with

or without notice.