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Robotic Process Automation Analyst



San Antonio, TX, USA
Posted on Wednesday, May 22, 2024

SWBC is seeking a talented individual to possess essential analytical skills with proven familiarity with core Robotic Process Automation (RPA) toolsets. Responsible for the technical and scalable RPA architecture of system design and development activities for business solutions.

Why you'll love this role:

As a RPA Business Analyst for SWBC, you will have an opportunity to drive a culture that is focused on systemic automation for business processes through rapid RPA adoption. With a keen eye towards continuous improvement, you will be an integral part of our transformation as initiatives may be strategic, tactical, or operational. By authoring changes that transition our company from current to the future state, you will devise solutions that enrich our operational and technical delivery. You will play an incredibly critical role in our overall evolution and join a team that is focused on driving change through stakeholder collaboration. Together, we will celebrate our team successes and learn quickly from our failures. We look forward to welcoming you as the newest member of our awesome team.


  • Analyzes and observes processes to understand process steps, interdependencies, and applications used to complete business transactions.
  • Creates documentation and project artifacts to document the RPA team’s development and deployment activities.
  • Data management and mining for empirical decisioning.
  • Develops AS-IS and TO-BE process flows.
  • Creates user guides and communications.
  • Conducts complex high-level assessments and defines process complexity in terms of RPA.
  • Identifies which processes are feasible for automation and provides recommendations to alter or reengineer processes to automate and/or improve automation potential.
  • Outlines technical requirements including detailed RPA logic, beginning to end of a process, including the completion of the transaction; designs automation to be unattended.
  • Provides detailed outline of process inputs: various formats, structured versus unstructured layouts, etc.; converts unstructured inputs to structure as needed.
  • Creates alternate flows, nested validations, and verifications to outline the various paths a transaction can traverse through the automation flow.
  • Defines capabilities needed to track and manage a digital workforce.


  • Bachelor’s Degree in Computer Information Systems, Computer Science, or related field required.
  • Minimum of two (2) years of experience in software development related experience.
  • Intermediate Information Technology (IT) technical skills, including code analysis, impact analysis and risk assessment.
  • Experience with Visio Process Mapping.
  • Uipath Certification required.
  • Proficient with Windows 10 and Microsoft Office 13, including Outlook, Word, and Excel.
  • Excellent verbal and written communication skills.
  • Able to use basic office equipment, including copy machine, personal computer, and fax.
  • Able to sit for long periods of time performing sedentary activities.
  • Able to stand, stoop, and kneel to file for long periods of time.
  • Able to push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items.
  • Able to type 35 WPM.

SWBC offers*:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Emerging Professionals and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.