Director, Business Technology Auxiliary Services
The University of Texas at San Antonio
IT
San Antonio, TX, USA
Posted on Jan 16, 2026
The Director provides strategic leadership, management, and oversight of several key technology auxiliary services including printing services, offset printing, bulk xerographic reproduction/copying, merchandise, promotional items, and the computer store that delivers end user computing devices, periphials, and software. The Director is responsible for ensuring that these auxiliary services operate efficiently, provide excellent customer service, meet financial targets, and contribute to enhancing the overall faculty, staff, and student experience. The role requires a hands-on approach combined with a creative mindset to elevate service delivery and foster a positive campus environment. The Director seeks continuous improvement and innovative solutions to enhance the campus experience.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
- Bachelor's degree required
- Knowledge of copyright laws and their application in a higher education setting.
- Advanced knowledge or experience in print operations.
- Ability to operate and lead effectively in a cross-functional business team environment.
- Strong background managing negotiations and contract execution.
- Applies knowledge of business and the marketplace to advance the organization's goals.
- Retail knowledge of determining prices to cover expenses while providing value to those that use the offered services.
- Experience in successfully building teams, managing staff, and achieving work plan goals, priorities and deadlines.
- Collaborates with leadership on strategic initiatives, and manages department-initiated institution-wide programs for cost savings and efficiencies, relative to auxiliary services.
- Partner with related services.
- Manage a team of staff for delivering technology auxiliary services.
- Foster a culture of continuous improvement, encourage forward thinking solutions, and guide the professional development of staff.
- Responsible for development and management of technology auxiliary services budget and programs.
- Lead long-term planning for services that align with university goals and meeting evolving needs.
- Monitors financial status and approves expenditures.
- Reviews financial reporting, adjusting prices and fees, controlling costs, and addressing new needs as appropriate.
- Responsible for ensuring compliance with graphic identity standards and copyright use for the institution within the departments control and exposure.
- Manage vendor relations and negotiates contracts where applicable. Interfaces with customers to ensure satisfaction, including time and cost-effective procedures or equipment and production issues; other problem-solving situations as they occur.
- Management duties include interviewing, selecting and training of employees; setting and adjusting rates of pay and hours of work; planning and directing work; appraising productivity and efficiency, handling complaints/grievances and disciplining when necessary.
- Stay current with latest technology and service trends and evaluate adjustments to approaches.
- Champion streamlining services and processes related to services.
- Performs all other duties as assigned.