Youth Residential Operations Director

North San Antonio

Employment Type: Full-Time

• Will oversee operations, staff leadership, and program development for a residential childcare facility serving youth with complex emotional and behavioral needs.
• This individual will play a key role in maintaining a safe, supportive, and structured environment while driving operational improvements, developing staff, and supporting the continued growth of residential services. The ideal candidate will bring a strong background in residential childcare, trauma-informed care, regulatory compliance, and organizational leadership.

Key Responsibilities

• Oversee daily operations of a 24/7 residential childcare program, ensuring quality care, safety, and regulatory compliance.
• Lead, mentor, and develop multidisciplinary teams, including direct-care staff, management, and treatment professionals.
• Evaluate existing programs and identify opportunities to improve operational efficiency, service delivery, and overall program effectiveness.
• Manage operational budgets, staffing resources, and financial performance.
• Develop and implement strategies to support program growth, residential capacity, and long-term sustainability.
• Maintain compliance with state licensing requirements, contractual obligations, and applicable regulations.
• Serve as a primary point of contact for regulatory agencies, inspections, and compliance-related matters.
• Collaborate with executive leadership to establish program goals, evaluate performance, and implement organizational initiatives.
• Foster a positive workplace culture that emphasizes accountability, employee development, teamwork, and quality resident care.
• Provide leadership and guidance during critical incidents and participate in established on-call responsibilities.

Required:

• Bachelor's degree in Social Work, Human Services, or a related field.
• Minimum of 5 years of experience in a residential childcare or related residential treatment setting.
• Licensed Child-Care Administrator (LCCA) credential required.
• Applicable professional licensure in Social Work or another human services field.
• Nine graduate-level credit hours focused on individual and family functioning and interaction.
• Experience supervising staff, managing budgets, and overseeing residential program operations.
• Strong knowledge of Texas residential childcare licensing requirements and regulatory compliance.
• Understanding of trauma-informed care and working with youth who have complex behavioral or emotional needs.
• Valid Texas driver's license and ability to meet applicable driving requirements.