Help Desk Support Specialist
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See open jobs at University Health.See open jobs similar to "Help Desk Support Specialist" greater:SATX.IT, Customer Service
San Antonio, TX, USA
USD 19.05-26.75 / hour
Posted on Sep 24, 2026
Category | Information/Technology Job Schedule | Full Time Job Shift | Day Shift Job ID | 00068243 Post Date | Sep. 23, 2026 Department | EPIC Operations Salary Range | $19.05 - $26.75
POSITION SUMMARY/RESPONSIBILITIES
Responds to all trouble calls concerning on-line service, network or end-user related problems. Provides an interface for end-users seeking assistance. Documents problem calls and either solves or ensures timely escalation to appropriate support level. Promotes the Health System's Guest Relations Policy.
EDUCATION/EXPERIENCE
Associates degree or equivalent experience is preferred. Specialized courses in Information Services are preferred.
This job is no longer accepting applications
See open jobs at University Health.See open jobs similar to "Help Desk Support Specialist" greater:SATX.