Under general supervision, responsible for general clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. May perform some administrative duties and support the documentation of patient records as dictated by the physician or provider.

• Intakes patients by obtaining vital signs weight.
• Obtains history, chief complaint, medications, allergies, and documents appropriately in the EMR.
• Report all pertinent findings to Physicians.
• Manages patient appointments according to the Physician’s schedules and protocols.
• Answers messages from patients by clinic policy.
• Handle all medication refills or request via clinic policy.
• Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
• Communicate all necessary patient information to Physician in a timely manner.
• Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
• Triage calls, medications/refills and facilitates patient needs, and documents all communication into the electronic medical records (EMR) system.
• Performs Point of Care Testing (POCT), documents and reports clinical findings to Registered Nurse (RN) in charge and/or Provider.
• Performs all other duties as assigned.

• Supports the mission, vision and patient promise throughout all interactions.
• Communicates effectively, written and verbally.
• Possess analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Participates as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
• Knowledge of EPIC software; may be required to be EPIC super user.
• Meets all training and competency requirements.

EDUCATION:

• High school diploma or GED is required.
• Graduation from a Medical Assistant program or equivalent training/experience in healthcare is preferred.

EXPERIENCE:

LICENSE AND CERTIFICATION:

• CPR certification is required.
• Certified Medical Assistant (CMA) certification is preferred.