Under general supervision, responsible for the installation, moves, and changes of the Cisco Unified Communications system PBX. Supports the planning, implementation, and management of institution-wide cable and fiber infrastructure.

Responsibilities

Installs and completes basic programming of VoIP telephones and related PBX equipment.
Assists with the installation and testing of campus wide network equipment and performs routine maintenance on the switch.
Assists with the planning and implementation of voice and data related projects by performing site surveys to gather infrastructure requirements.
Installs and terminates cable plant infrastructure consisting of fiber optic, cat-5/6 cable, patch panels, 110 & 66 block termination points, fiber termination boxes, etc.
Performs site surveys to determine infrastructure requirements on new voice and data projects at existing facilities and new construction.
Assists with the installation and testing of layer 2 networking equipment.
Assists in the identification of system/network problems at remote sites.
Tests, adjusts, and troubleshoots equipment as necessary.
Performs all other duties as assigned.

Qualifications

Knowledge of cable infrastructure requirements include MDF or Main Cross-Connect, Backbone Cabling (Fiber, CAT-5/6), IDF or Horizontal Cross-Connect, and patch cable management.
Ability to complete installation and basic programming of VoIP and TDM institution-wide PBX systems.
Skilled with Cisco switches.
Ability to work independently with strong attention to accuracy and detail.
Strong multitasking and organizational skills.
Strong verbal, written and interpersonal communication skills.

EDUCATION:

Associate's Degree degree in Computer Science or related field is required.

EXPERIENCE:

Three (3) years related experience is required.

Required Skills

Three (3) years related experience is required.

About Us

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Job Info

Job Identification 5268
Job Category Information Technology
Posting Date 10/07/2025, 09:45 PM
Locations 0524 8431 Fredericksburg Rd, San Antonio, TX, 78229, US (On-site)
Apply Before 11/06/2025, 09:45 PM
Degree Level Associate Degree
Job Schedule Full time
Organization T7100 - Infrastructure Solutions, T7000 - Technology Solutions Group, T5000 - VP Chief Information Officer, UT Health Science Center, UT Health Science Center
Department T7100 - Infrastructure Solutions

Job Info

Job Identification 5268
Job Category Information Technology
Posting Date 10/07/2025, 09:45 PM
Apply Before 11/06/2025, 09:45 PM
Degree Level Associate Degree
Job Schedule Full time
Locations 0524 8431 Fredericksburg Rd, San Antonio, TX, 78229, US (On-site)

Similar Jobs

This job is no longer accepting applications

See open jobs at UT Health San Antonio.See open jobs similar to "Telecom Analyst/Tech-Int" greater:SATX.

See more open positions at UT Health San Antonio

Privacy policy Cookie policy