Benefits Coordinator-Intermediate (Radiology Imaging)
UT Health San Antonio
Accounting & Finance, Marketing & Communications
San Antonio, TX, USA
Posted on Oct 16, 2025
Benefits Coordinator-Intermediate (Radiology Imaging)
San Antonio, TX, United States (On-site)
Job Description
Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.
Responsibilities
Verifies and/or obtains all benefits insurance information for patients.
Obtains authorizations and referrals.
Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
Manages patient appointments according to the physician's schedules and/or protocols.
Performs all other duties as assigned.
Qualifications
Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way.
Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs.
Excellent verbal, written and interpersonal communication skills.
Required Skills
Three (3) years of directly related experience is required.
Job Info
- Job Identification 5296
- Job Category Clinical Programs & Services
- Posting Date 10/16/2025, 06:00 AM
- Locations 0305 8300 Floyd Curl Dr., San Antonio, TX, 78229, US (On-site)
- Apply Before 11/25/2025, 07:00 AM
- Degree Level HS Graduate or Equivalent
- Job Schedule Full time
- Organization O9193 - HOPD Radiology Imaging MARC, O9000 - MSRH - HOPD Operations, O1000 - MSRH - Administration, UT Health Science Center, UT Health Science Center
- Department O9193 - HOPD Radiology Imaging MARC
Job Info
- Job Identification 5296
- Job Category Clinical Programs & Services
- Posting Date 10/16/2025, 06:00 AM
- Apply Before 11/25/2025, 07:00 AM
- Degree Level HS Graduate or Equivalent
- Job Schedule Full time
- Locations 0305 8300 Floyd Curl Dr., San Antonio, TX, 78229, US (On-site)
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