The Hospital - Admission Scheduler is responsible for scheduling procedures for all departments within the hospital.

• Understanding of healthcare insurance plans, coverage, and terminology.
• Knowledge of patient registration and scheduling system.
• Ability to multitask and prioritize workload in a demanding environment.
• High level of attention to detail in documentation and reporting.
• Ability to work collaboratively in a team environment.
• Proficient typing and keyboarding skills Advanced Knowledge of Microsoft Office Suite Bilingual preferred, but not required

Education:

• Three (3) years of related experience is required.

Experience:

• HS Graduate or Equivalent

• Provides telephonic support to the hospital; schedules appointments for Inpatient patients maintains hospital schedule/template, and enters referrals/authorizations.
• Verifies and/or creates all registration and insurance information for established or new patients at each point of patient contact, updating when necessary.
• Streamlines the message management process by documenting requests in the system; gathers all information appropriately and prioritizes messages based on urgency.
• Assists hospital staff with any questions or concerns; attempts to resolve all issues or concerns.
• Provide backup support/coverage to the front desk when necessary.
• Performs all other duties as assigned.