The Breast Imaging Coordinator provides administrative and clinical coordination support within an outpatient breast imaging center. Ensures accurate scheduling, documentation, and tracking of patient imaging, biopsy, pathology, and follow-up care in accordance with MQSA and FDA guidelines. The Coordinator reviews orders, retrieves external imaging, monitors BI-RADS follow-up requirements, and facilitates timely communication between patients, radiologists, and referring providers. Promotes efficient workflows, regulatory compliance, and seamless care coordination while supporting a high-quality patient experience aligned with institutional standards.

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• Demonstrates commitment to the mission, vision, and patient promise in all interactions.
• Knowledge of outpatient breast imaging workflows, including screening, diagnostic, and interventional coordination processes.
• Working knowledge of MQSA/FDA follow-up documentation and patient notification requirements.
• Proficiency in EMR and PACS systems for scheduling, documentation, image retrieval, and report tracking.
• Strong organizational skills with ability to manage multiple patient cases, recalls, and follow-ups simultaneously.
• High attention to detail to ensure completeness and accuracy of patient records, orders, and reports.
• Strong verbal and written communication skills to interact effectively with patients, physicians, and clinical staff.
• Ability to coordinate care across internal departments and external physician offices. Analytical thinking skills to identify missing documentation, incomplete orders, or gaps in follow-up care.
• Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA.
• Demonstrates initiative and problem-solving skills in resolving scheduling, documentation, and communication barriers.
• Ability to work independently within established protocols while collaborating in a team-based clinical environment.

Education

• High School Diploma or Equivalent

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• Review, organize, and validate completeness of imaging orders, patient histories, and supporting documentation prior to appointments.
• Schedule and coordinate breast imaging, breast interventional, and breast MRI appointments using the EMR.
• Track patient follow-up care in accordance with MQSA/FDA guidelines and internal breast center protocols.
• Generate and distribute required patient and physician notification letters per regulatory requirements.
• Communicate results and follow-up instructions to patients and referring providers as directed by radiologists.
• Obtain, verify, and document receipt of imaging orders from referring physicians.
• Research, retrieve, and upload external imaging and reports into PACS/EMR to ensure availability for interpretation.
• Maintain tracking logs for biopsies, surgical outcomes, recalls, and pending pathology results. Enter and update pathology and follow-up information accurately in the EMR.
• Monitor BI-RADS follow-up recommendations and ensure timely scheduling of additional imaging or procedures.
• Contact patients and physician offices to coordinate care, clarify orders, and resolve missing documentation.
• Provide logistical support to Breast Imaging Radiologists to promote efficient patient throughput.
• Assist with preparation of daily schedules by confirming completeness of images, reports, and required documentation.
• Support interdepartmental communication to ensure seamless patient transitions between imaging, surgery, and referring providers.
• Maintain organized electronic and paper documentation in support of compliance and audit readiness.
• Provide patient assistance and guidance during clinic visits as needed.
• Participate in departmental meetings and quality initiatives to improve workflow and patient experience.
• Perform other duties as assigned to support Breast Center operations.