Employee Communications Manager
Zachry Group
Marketing & Communications
San Antonio, TX, USA
Zachry Group is seeking a strategic and execution-focused Employee Communications Manager to own and drive enterprise internal communications that connect, inform, and inspire our workforce across corporate offices, project sites, and craft environments.
This is an individual contributor position on the Brand and Communications team and serves as a trusted advisor to business leaders, translating complex priorities into clear, compelling communication that strengthens engagement, reinforces culture, and enables business performance. This role operates with a high degree of independence and accountability in a fast-paced environment.
The ideal candidate blends strategy, storytelling, and operational excellence, with a deep understanding of how to reach diverse, dispersed, and non-desk audiences, and the ability to influence stakeholders across functions and levels without direct authority. This role works closely with the other Brand and Communications team members to deliver cohesive and impactful communication across channels.
Zachry Group is seeking a strategic and execution-focused Employee Communications Manager to own and drive enterprise internal communications that connect, inform, and inspire our workforce across corporate offices, project sites, and craft environments. This is an individual contributor position on the Brand and Communications team and serves as a trusted advisor to business leaders, translating complex priorities into clear, compelling communication that strengthens engagement, reinforces culture, and enables business performance. This role operates with a high degree of independence and accountability in a fast-paced environment. The ideal candidate blends strategy, storytelling, and operational excellence, with a deep understanding of how to reach diverse, dispersed, and non-desk audiences, and the ability to influence stakeholders across functions and levels without direct authority. This role works closely with the other Brand and Communications team members to deliver cohesive
Required Qualifications
Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field
5+ years of experience in internal, corporate, or employee communications
Proven ability to develop and execute communication strategies in complex organizations
Exceptional writing, editing, and storytelling skills, with the ability to simplify complex information
Strong stakeholder management skills, with the ability to influence across functions and levels without direct authority
Demonstrated ability to operate independently and drive initiatives from strategy through end-to-end execution
Strong project management skills with the ability to manage multiple priorities and deadlines
Proficiency with digital communication tools and platforms (e.g., SharePoint, Microsoft Teams, email platforms)
Preferred Qualifications
Experience supporting change management or transformation initiatives
Experience communicating with frontline, craft, or field-based workforces
Background in construction, industrial, energy, or engineering environments
Familiarity with employee engagement platforms, communication analytics, and multi-channel strategies #LI-CC1
Enterprise Communication Strategy
Develop and own a comprehensive internal communications strategy and annual roadmap aligned with business priorities and brand standards
Define audience segmentation (corporate, field, craft, leadership) and tailor communication approaches to meet distinct workforce needs
Develop and continuously optimize a multi-channel communication strategy to effectively reach both desk-based and frontline employees
Partner with HR, Operations, Safety, and leadership to align communications with business goals and the overall employee experience
Ensure alignment with Zachry’s brand, voice, and values
Content Development and Execution
Develop and execute end-to-end, clear, engaging, and actionable communications across multiple formats (written, visual, video, in-person, mobile-first)
Translate complex business priorities—including operations, strategy, and change initiatives—into audience-relevant messaging
Establish standards and frameworks to ensure consistency, clarity, and quality across internal communications
Own and manage key communication channels (e.g., enterprise newsletter, leadership updates, campaigns)
Partner closely with Brand & Communications team members to develop integrated communication assets that align messaging with visual storytelling and brand standards
Collaborate with Brand and Communications team members, to support integrated internal and external communication efforts as needed
Operate as a hands-on content leader, owning the end-to-end development of messaging, toolkits, and communication assets
Field and Craft Workforce Communications
Design and implement communication approaches for project sites and frontline employees
Identify and deploy innovative solutions for non-wired employees (e.g., SMS, print, supervisor-led communications, digital signage, toolkits)
Ensure messaging is accessible, practical, and actionable for field execution
Gather insights from field teams to ensure communications reflect real workforce needs
Leadership and Change Communications
Partner with leaders to support enterprise initiatives through structured communication and change plans
Develop and provide leaders with toolkits, talking points, and cascade materials
Partner with leadership to enhance visibility and transparency across the organization
Measurement, Insights and Continuous Improvement
Define and track KPIs for communication effectiveness (reach, engagement, comprehension, action)
Leverage analytics and employee feedback to optimize content, timing, and channels
Own and maintain communication tools, templates, and best practices
Stay current on emerging trends, tools, and technologies to enhance internal communication strategies
Team Collaboration and Flexibility
Partner closely with Brand & Communications team members, including creative and external communications functions, to flex support across priorities and deliver integrated communication solutions