Who are we?

At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.

Job Description:

Job Type: Full-Time

Salary: $18.25 per hour (potential for .50 increase after successful 90-day probationary period)

Schedule: Day Shift, Monday-Friday

Work Location: On-site

Summary:

The Inventory Specialist will support a major telecommunications client by managing and maintaining accurate inventory records for telecom equipment, devices, and materials. This is a strictly office-based role focused on data accuracy, documentation, system updates, and coordination with cross-functional teams across the BPO and the client organization. The position requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment where accuracy and compliance are critical.

Duties Include:

• Monitor and maintain accurate inventory records using client-approved systems and database tools.
• Track item movements, returns, and replenishment requests from warehouses, field teams, and logistics partners.
• Validate and reconcile inventory reports, identifying discrepancies and coordinating resolution with relevant teams.
• Generate scheduled and ad hoc inventory reports for internal stakeholders and the client.
• Support forecasting of inventory needs based on usage patterns, project requirements, and historical data.
• Collaborate with warehouse contacts, field technicians, procurement teams, and client representatives to ensure timely updates on stock status.
• Maintain documentation and audit trails for all transactions in compliance with client policies and BPO standards.
• Participate in continuous improvement initiatives focused on optimizing inventory processes and accuracy.
• Assist in preparing data for audits, operational reviews, and performance reporting.

Soft Skills:

• Ability to convey information accurately and efficiently to both internal team members and external stakeholders, both verbally and in writing
• Adaptive to changing situations in a competitive market
• Genuine interest in people and a desire to help and build relationships with customers
• Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset.

Required Qualifications:

• Experience in inventory management, supply chain operations, or related administrative roles—preferably in telecommunications or a BPO environment.
• Proficiency with inventory management tools and systems (e.g., SAP, Oracle, NetSuite, or equivalent).
• Strong analytical skills and exceptional attention to detail.
• Proficient in MS Excel and comfortable working with large datasets.
• Excellent communication and coordination skills.
• Ability to work onsite in an office environment and collaborate with cross-functional teams.
• Strong organizational and time management abilities.

Preferred Qualifications:

• Familiarity with telecommunications products or asset-tracking processes.
• Experience working with ticketing systems or workflow management tools.
• Background in reporting, data validation, or quality assurance.

Benefits:

• 401(k) matching (4%)
• On-Demand Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Employee Discount Schedule
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Paid Training

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!